Dedicated Patient Care Coordinator with expertise in cardiovascular diagnostics and surgical support. Successfully enhances patient satisfaction through effective appointment coordination and comprehensive education on treatment plans.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Clinical Assistant
Independence Health System
Butler, United States
12.2021 - 12.2023
Assisted cardiologists in performing non-invasive diagnostic tests, including EKGs and stress tests, ensuring accurate data collection.
Verify patient insurance eligibility and benefits prior to cardiology procedures.
Secured prior authorizations and referrals for patient procedures.
Prepare paperwork and patient charts before procedures such as echocardiograms, cardiac catheterizations (heart cath), stress tests, and other cardiac diagnostic procedures.
Maintained and organized patient records, ensuring timely updates and adherence to HIPAA regulations.
Primary Care Specialty Cardiovascular Consultants
Coordinated patient appointments and follow-ups, optimizing provider schedules and reducing wait times.
Educated patients on treatment plans and medication instructions clearly.
Documented patient visits in Electronic Medical Record system.
Conducted follow-up calls to check on patient progress after treatments or surgeries.
Educated patients about medications, procedures and physician's instructions.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Contacted pharmacies to submit and refill patients' prescriptions.
Coordinated referrals between primary care providers and specialists as necessary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Supported administrative staff by processing payments.
Contributed to team meetings focused on workflow improvements and enhancing patient population outcomes.
Surgical Pathology Technician
Quest Diagnostics
Las Vegas, United States
10.2010 - 09.2015
Process human tissues in different types of machines.
Perform and prepare overly complex tests for diagnostic purposes.
Demonstrate testing procedures and equipment to a new laboratory personnel.
Orient new Histology aides to the proper operation and functions of the automated interpretation machine.
Promptly and efficiently distribute specimens to the different departments.
Neatly and accurately completed all required SOP and documentation in accordance with set guidelines.
Create detailed reports summarizing data collected in the department for AP team.
Correctly prepared laboratory equipment and instruments required for tests, processing, and monthly quality control.
Las Vegas Flamingo
Cytology Technician
Labcorp of America
Seattle, United States
10.2005 - 07.2010
Accurately recording and reporting of test results to established procedure.
Performed overly complex test on clinical specimens for diagnosis purposes.
Records known control values from technical instruments to ensure reliability and accuracy tests results for proper reporting.
Education
Bachelor of Science - Nursing
San Juan N De Dios College
Manila, Philippines
01-1989
Skills
* Cardiovascular and surgical pathology assistance
* EKG monitoring and stress testing
* Surgical specimen preparation
* Lab sample processing and analysis
* Medical record keeping and documentation
* Sterile technique and infection control
* Patient care and communication
* Proficiency in medical software (eg, EMR systems)