Lilibeth Chamul
Live Oak,CA
Summary
Proven team player and efficient communicator, I excelled at McDonald's by enhancing customer satisfaction and streamlining operations. My bilingualism and problem-solving skills contributed to a positive work environment and improved service delivery, demonstrating a strong ability to manage time and collaborate effectively.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
04.2024 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Barista
Starbucks
10.2021 - 03.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Backroom Supervisor
Goodwill of the Great Plains
06.2020 - 06.2021
- Oversaw seasonal transitions in the backroom area to ensure proper allocation of space for incoming products.
- Improved backroom efficiency by implementing new organizational systems and procedures.
- Managed daily shipment unloading and processing, expediting the flow of merchandise to the sales floor.
- Received incoming merchandise and stored in correct stock locations.
- Followed proper procedures for item receipt, storage and inventory control.
- Collaborated with store management to optimize space utilization, leading to a more organized backroom layout.
Education
Certificate of Achievement - MYCAA Clinical Medical Assistant
Methodist University
Fayetteville, NC06.2020
High School Diploma -
Saint Mary`s
Storm Lake, IA05.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Fluent Bilingualism
- Payment Processing
Timeline
Crew Member
McDonald's
04.2024 - Current
Barista
Starbucks
10.2021 - 03.2022
Backroom Supervisor
Goodwill of the Great Plains
06.2020 - 06.2021
Certificate of Achievement - MYCAA Clinical Medical Assistant
Methodist University
High School Diploma -
Saint Mary`s
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