Lilibeth Luttrull
Billing Specialist
Cape Girardeau,MO
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Billing Specialist/ Receptionist / Pre-Testing Spe
Bell Family Eye Care
Jackson , MO
03.2023 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Prepared and submitted monthly billing reports to management for financial overview.
- Reviewed and reconciled customer accounts to manage accuracy of payments.
- Provided excellent customer service, developing and maintaining client relationships.
- Disbursed petty cash by recording entries and verifying documentation.
- Monitored outstanding invoices and performed collections duties.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Reconciled accounts receivable to general ledger.
- Generated monthly billing and posting reports for
- Collaborated with customers to resolve disputes.
- Created improved filing system to maintain secure client data.
Account Receivable
Cape Radiology Group
Cape Girardeau, MO
07.2017 - Current
- Checking eligibility and benefits verificaUon for treatments hospitalizaUons, and procedures
- Reviewing paUents’ statements for accuracy and completeness and obtaining any missing informaUon
- Preparing, reviewing, and transmi`ng claims using billing soaware, including electronic and paper claim processing
- Following up on unpaid claims within the standard billing cycle Umeframe
- Checking each insurance payment for accuracy and compliance with contract discount
- Calling insurance companies regarding any discrepancy in payments if necessary
- IdenUfying and billing secondary and terUary insurances
- Reviewing accounts for insurance of paUent follow-up
- Researching and appealing denied claims
- Answering all paUent or insurance telephone inquiries pertaining to assigned accounts
- Se`ng up paUent payment plans and work collecUon account.
Administrative Assistant
Morlan Chrysler Dealership
Cape Girardeau, MO
02.2022 - 08.2022
- Administra;on Assistance/ Recep;onist
- Serve as the main point of contact for high-level execu;ves within the auto dealership
- Manage office du;es such as organizing filing systems, facilita;ng expense reports, and ordering office supplies
- Oversee execu;ve schedules, including travel arrangements, i;neraries, and team mee;ngs
- Compile and document incoming messages, phone calls, voicemails, follow up request, memos, and emails and report it to the office manager
- Assist automo;ve group execs by assis;ng with mee;ng prepara;on and transcribing mee;ng minutes
- Ensure basic bookkeeping du;es are accurate and complete
- Execute other administra;ve du;es as assigned by execu;ves, including picking up orders, arranging personal appointments, and more.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Client Account Specialist
Ready Funds
Sikeston, MO
03.2017 - 07.2017
- Provided excepUonal customer service
- Always promote the Business Values
- Answer all emails, voicemail’s, and Ring Central calls in the same day as received
- Enter all call logs, returned mailed, and overdraas into spreadsheets with detailed notes
- Call all new customers with a welcome call to provide them with informaUon about their card.
Operations Assistant
Express Employment
Cape Girardeau, MO
01.2017 - 03.2017
- Entered process orders- in the computer and handwrieen
- Answered phones and directed them
- Ensure that all items are properly numbered and tagged
- Call logisUcs companies and scheduled pick- ups
- Audit freight cost and documentaUon
- Received shipments and ensure both quality and quanUty
- Maintain contact with vendors and customers to ensure Ume of delivery.
- Assisted operations manager with planning of routine operations and special projects.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Assisted with facility scheduling and customer service.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support with accurate document preparation and data entry.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
Education
Certified Nursing Assistant (CNA) -
Shawnee Community College, Career Technology School
08.2006 - 12 2010
Associate Of General Studies -
Shawnee Community College
Ullin, IL 05.2006 - 11.2008
Skills
Bilingual Spanish and English
ICD-10- CPT-10- MedicalInsurance- Online claim submission- Medical billing- Medical terminology- Efficient Ume management-Solid work ethic- Documentation - Filling- OrganizaUon- Excel and MS office proficient- Data entry-
Answering mulU-line phone system- Loyal- Honest- MoUvated professional- Work well independentlyAnd as a team member- Strong desire to grow professionally and personallyBudgeting proficiency
General accounting
Billing experience
Billing statement review
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing Specialist/ Receptionist / Pre-Testing Spe
Bell Family Eye Care
03.2023 - Current
Administrative Assistant
Morlan Chrysler Dealership
02.2022 - 08.2022
Account Receivable
Cape Radiology Group
07.2017 - Current
Client Account Specialist
Ready Funds
03.2017 - 07.2017
Operations Assistant
Express Employment
01.2017 - 03.2017
Certified Nursing Assistant (CNA) -
Shawnee Community College, Career Technology School
08.2006 - 12 2010
Associate Of General Studies -
Shawnee Community College
05.2006 - 11.2008