Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Bookkeeping Position
VVK Construction Services
03.2024 - 10.2024
Handled confidential documents in an organized fashion according to established protocol.
Coordinated catering services for various functions, including sales trainings and department meetings.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Maintained office supplies inventory by checking stock to determine inventory level.
Managed database systems containing customer contact information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Responded to customer issues to provide immediate resolution and improve retention.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Greeted visitors and provided general information about the company.
Conducted research on various topics as requested by management.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, fo
Updated contact lists regularly when changes occur in employee status or contact information.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Utilized various software and tools to streamline processes and optimize performance.
Maintained updated knowledge through continuing education and advanced training.
Bookkeeper/ Administrator
Vip Company LLC
03.2022 - 03.2024
Entered deposits, credit card charges and sales entries to facilitate cash management.
Conducted monthly bank reconciliations.
Provided assistance in preparing tax returns annually.
Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
Volunteer
LCC Cafe
02.2020 - 06.2023
Company Overview: Volunteered at my local church every Sunday as a barista
Participated in team-building exercises to strengthen relationships among volunteers.
Barista
Melody Boba House
09.2021 - 03.2023
Ground beans for espresso shots according to individual customer specifications.
Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Operated cash registers to process customer payments.
Team Lead/Shift Manager
Mcdonalds
09.2020 - 09.2021
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Analyzed key performance indicators to identify effective strategies.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Delegated daily tasks to team members to optimize group productivity.
General Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home ServicesGeneral Contracting Laborer at Bluehawk Contracting- Rhino Construction- XIT Construction- Stellar Home Services