Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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Liliia Soloveva

San Antonio

Summary

Accomplished banking professional with over six years of experience in financial services, customer acquisition, portfolio management, and team leadership. Proven track record of achieving ambitious targets, managing high-value client relationships, and ensuring compliance with regulatory standards. Adaptable, results-driven, and skilled at building meaningful connections with clients and colleagues across diverse environments. Recently transitioned to the U.S., bringing a global perspective, strong interpersonal skills, and a commitment to delivering exceptional results.

Energetic leader promotes 6 years of industry experience with superior record of accomplishment. Ambitious and highly motivated surpasses demanding objectives and achieves or exceeds set goals.

Overview

8
8
years of professional experience

Work History

Teacher’s Assistant

Children's Lighthouse Early Learning School
10.2023 - Current
  • Applied leadership and organizational expertise to manage classroom operations and facilitate student learning
  • Designed and implemented activities to enhance English language proficiency and foster cultural understanding
  • Engaged with parents and staff to create a supportive and collaborative educational environment
  • Gained hands-on experience in American educational practices, adding a unique dimension to my interpersonal skills

Deputy Director of Bank Branch

Alfa-Bank
02.2022 - 12.2022
  • Managed a team of 20+ employees, overseeing recruitment, training, and performance optimization
  • Exceeded key performance metrics by 180%, driving branch growth through strategic planning and execution
  • Conducted detailed credit and financial analyses to assess client risk profiles and improve loan approval rates
  • Ensured compliance with AML standards by monitoring high-risk transactions and reporting suspicious activity
  • Maintained operational excellence by managing daily workflows, reporting, and client service delivery

Premium Service Manager

Alfa-Bank
06.2020 - 02.2022
  • Delivered customized financial solutions to high-net-worth clients, managing a portfolio of over 2,000 accounts
  • Attracted 400 new premium clients and achieved 110% of sales targets annually
  • Provided expert guidance on investment, insurance, and wealth management strategies to optimize client assets
  • Fostered long-term client relationships by delivering personalized service and ensuring high satisfaction

Manager of Sales

Alfa-Bank
05.2017 - 06.2020
  • Spearheaded initiatives to attract new clients and expand the customer base, increasing revenue through tailored financial services
  • Conducted creditworthiness assessments and advised clients on financial planning, including life insurance and investments
  • Organized client meetings to cultivate business relationships and drive sales performance

Teller

Alfa-Bank
10.2016 - 05.2017
  • Executed cash transactions, foreign exchange operations, and loan servicing with precision and compliance
  • Provided exceptional customer service, enhancing client satisfaction and retention
  • Supported fraud prevention efforts through transaction monitoring and reporting, ensuring adherence to regulatory standards

Education

Master’s Degree - Accounting Analysis and Audit

Russian State Social University
09.2016

Skills

  • Client Relationship Management
  • Sales and Revenue Growth
  • Financial Analysis
  • Leadership and Training
  • Compliance and Risk Management
  • Cross-Cultural Communication
  • Digital Solutions Advocacy
  • Organizational Efficiency
  • Microsoft Office Suite
  • CRM systems
  • Banking software
  • Digital transaction platforms
  • Data analysis tools
  • Effective communication
  • Strategic planning
  • Change management
  • Policy analysis
  • Team operations
  • Staff management
  • Contract management
  • Business administration
  • Risk analysis
  • Data analysis
  • Contract negotiation
  • Crisis management
  • Regulatory compliance
  • Negotiation
  • Workforce planning

Accomplishments

  • Attracted and onboarded over 10,000 new clients during tenure in banking, contributing to substantial business growth.
  • Successfully issued 25,000+ loans, maintaining high accuracy and compliance rates.
  • Designed and delivered training programs that improved employee productivity and sales outcomes.
  • Championed initiatives to digitize client services, improving efficiency and customer satisfaction.
  • Consistently recognized for outstanding performance, receiving multiple awards for excellence in sales and client service.

Languages

English
Professional Working
German
Limited Working
Russian
Native or Bilingual

Timeline

Teacher’s Assistant

Children's Lighthouse Early Learning School
10.2023 - Current

Deputy Director of Bank Branch

Alfa-Bank
02.2022 - 12.2022

Premium Service Manager

Alfa-Bank
06.2020 - 02.2022

Manager of Sales

Alfa-Bank
05.2017 - 06.2020

Teller

Alfa-Bank
10.2016 - 05.2017

Master’s Degree - Accounting Analysis and Audit

Russian State Social University
Liliia Soloveva