Lilio Faavesi
Lehi,UT
Summary
To obtain an entry level position where my education and qualifications would be of value and provide for personal growth and career advancement. Goal-oriented individual with strong leadership capabilities. Proven ability to work in a deadline-driven environment and achieve departmental goals. Effectively handle multiple tasks simultaneously and Independent; work with minimal supervision and contribute to a team player environment.
Overview
20
20
years of professional experience
Work History
Front Desk Agent & Night Auditor
Atrium Hospitality - Embassy Suites by Hilton
Seaside, California
03.2022 - 06.2025
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Managed check-in and check-out processes efficiently for smooth guest experiences.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Maintained accurate records of reservations and guest information in the system.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Managed night audit processes and ensured accurate financial reporting.
- Reconciled daily transactions and resolved discrepancies promptly.
- Trained new staff on night audit procedures and operational protocols.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Clerical worker
Coast Counties Glass, INC
Monterey, CA
06.2019 - 03.2022
- Compiled all proposals for quoting to ensure accuracy and completeness.
- Processed cash sales and billing transactions efficiently.
- Coordinated customer service by scheduling appointments for measurements and estimates.
- Provided assistance at front counter, addressing inquiries and facilitating item pickups.
- Facilitated quoting process for glass products to meet customer needs.
- Entered invoices into QuickBooks for streamlined financial tracking.
- Prepared daily cash sales reports to maintain accurate financial records.
- Managed filing and documentation in Google Docs for easy access and organization.
Caregiver Assistant
Personal Contractor
Monterey, CA
08.2013 - 05.2019
- Supported personal needs to enhance overall well-being.
- Prepared breakfast, lunch, and dinner daily.
- Facilitated daily medication intake for optimal health.
- Coordinated with pharmacy for timely prescription refills.
- Guided daily exercise routines to promote physical fitness.
- Assisted nurses in bathing and changing bandages for wound care.
Personal Contractor
Temp Agencies (Preston Park; VNA and Hospice)
Garden Grove, CA
06.2011 - 07.2013
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Collected monthly assessments, rental fees, deposits and payments.
- Assisted in tenant communications and provided timely responses to inquiries.
- Managed property files, ensuring accurate documentation and organization.
- Coordinated property maintenance requests with vendors and service providers.
Front Office Assistant
Dr. Joseph Manzini Dermatology
Huntington Beach, CA
07.2008 - 06.2011
- Managed patient appointment scheduling and answered phone inquiries efficiently.
- Created and updated patient files, organizing documents alphabetically.
- Handled basic faxing, made copies, and welcomed patients upon arrival.
- Processed payments and transactions for co-pay visits promptly.
- Ensured security of patient information through strict confidentiality measures.
- Performed light cleaning to maintain a welcoming environment.
- Reported daily activities and messages to the doctor effectively.
Youth Volunteer Sunday School Teacher/President
The Church of Jesus of Christ of Latter-Day Saints
Anaheim, CA
10.2009 - 09.2010
- Organized musical programs, increasing participation and interest in arts.
- Designed extracurricular activities that encouraged diverse student engagement.
- Led Presidency Meetings to establish clear goals and track progress.
- Facilitated discussions to encourage spiritual growth and understanding among students.
- Provided weekly lessons based on Biblical teachings and stories.
- Prepared and presented Sunday School lessons, utilizing teacher guide and other creative resources.
- Assisted church staff members with projects and attended necessary staff meetings.
Sales Associate
Wal-Mart
Buena Park, CA
09.2006 - 01.2011
- Delivered professional internal and external customer service to enhance satisfaction.
- Announced important updates over PA system to keep staff informed.
- Prepared vouchers while maintaining accurate inventory records.
- Assisted department managers with daily operational tasks to improve efficiency.
- Ensured store cleanliness and safety by addressing hazards promptly.
Associate
Anchor Blue
Buena Park, CA
07.2005 - 09.2005
- Provided internal/external customer service with a professional demeanor.
- Assist management with daily tasks.
- Met deadlines in a timely fashion.
- Clerical worker, Scheduler Assist with filing and organizing Tenants personal paperwork.
- Assist with scheduling Nurses, PT, OT, etc for patients.
- Answered phone calls and conducted customer service.
- Completed every Task that was assigned.
Education
High School Diploma -
Western High School
CA01.2006
Some College (No Degree) - Liberal Arts, Speech, Geology, Political Science, English, Math, History, Physical Education, Counseling 110, Education 200, Computer Information Systems, Music Arts, Sociology, Psychology
Cypress Community College
Cypress, CASkills
- Microsoft Office Suite
- Leadership and teamwork
- Multi-tasking abilities
- Counseling and support
- Inventory management
- Meeting coordination
- QuickBooks proficiency
- Sales strategies
- Effective communication
- Interpersonal skills
- Self-starter mindset
- Resourcefulness in problem-solving
- Deadline-driven approach
- Independent work ethic
- Organizational skills
- Billing and invoicing
- Mathematical proficiency
References
- Terry, Rogers, V.P. Operations, (310) 326-2277 ext. 246, Dasco Engineering Corporation, Torrance, CA
- Bishop Leimana, Ofa, Church Bishop, (714) 956-7721, 10070 Gilbert St. Apt. 99, Anaheim, CA
- Inu, Matelau, President, (831) 402-3913, Seaside 2nd Branch of The Church of Jesus Christ of Latter-day Saints, Seaside, CA
- Joseph, Manzini, Dermatologist, (714) 841-6529, 17752 Beach Blvd # 305, Huntington Beach, CA, 92647
Timeline
Front Desk Agent & Night Auditor
Atrium Hospitality - Embassy Suites by Hilton
03.2022 - 06.2025
Clerical worker
Coast Counties Glass, INC
06.2019 - 03.2022
Caregiver Assistant
Personal Contractor
08.2013 - 05.2019
Personal Contractor
Temp Agencies (Preston Park; VNA and Hospice)
06.2011 - 07.2013
Youth Volunteer Sunday School Teacher/President
The Church of Jesus of Christ of Latter-Day Saints
10.2009 - 09.2010
Front Office Assistant
Dr. Joseph Manzini Dermatology
07.2008 - 06.2011
Sales Associate
Wal-Mart
09.2006 - 01.2011
Associate
Anchor Blue
07.2005 - 09.2005
High School Diploma -
Western High School
Some College (No Degree) - Liberal Arts, Speech, Geology, Political Science, English, Math, History, Physical Education, Counseling 110, Education 200, Computer Information Systems, Music Arts, Sociology, Psychology
Cypress Community College
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