Summary
Overview
Work History
Education
Skills
Timeline
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Lilith Galloway

San Antonio,TX

Summary

Dynamic and customer-focused professional with extensive experience at Dollar Tree Stores, excelling in cash handling and product knowledge. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Reliable team player committed to maintaining a clean environment and optimizing product availability, ensuring a positive shopping experience.

Overview

3
3
years of professional experience

Work History

Cashier

Dollar Tree Stores
03.2025 - Current
  • Processed customer transactions efficiently using point-of-sale (POS) systems.
  • Maintained organized and clean checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided exemplary service.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Managed inventory restocking to maintain product availability on shelves.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Reduced processing errors by meticulously following transaction procedures.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Sales Associate

Forever 21
10.2024 - 02.2025
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions to effectively upsell merchandise.
  • Processed transactions efficiently, ensuring accuracy and customer satisfaction.
  • Organized merchandise displays to optimize visual appeal and drive sales.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Crew Member

AMC Theatres
08.2022 - 12.2023
  • Provided exceptional customer service by greeting and assisting customers promptly.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Operated kitchen equipment safely while preparing food items according to company standards.
  • Learned and adhered to food safety regulations, ensuring quality control in all preparations.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Engaged with customers, addressing inquiries and resolving issues to enhance overall satisfaction.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

FLEX Online School
Beaverton, OR

Skills

  • Customer service
  • Cleaning and sanitizing
  • Cash handling
  • Patience and empathy
  • Reliability and punctuality
  • Product knowledge
  • Product restocking

Timeline

Cashier

Dollar Tree Stores
03.2025 - Current

Sales Associate

Forever 21
10.2024 - 02.2025

Crew Member

AMC Theatres
08.2022 - 12.2023

FLEX Online School
Lilith Galloway