Lilitze Alvarez
Seattle,WA
Summary
- Highly organized and detail-oriented
- Possessing exceptional communication and interpersonal skills, adept at managing multiple tasks.
- Proven track record of handling confidential information with discretion and maintaining strict confidentiality.
- Ability to develop and implement effective sales strategies and tactics to penetrate markets, acquire new customers, and grow existing accounts.
- Skilled in using various productivity tools and software, including MS Office Suite, Google Workspace,Google calendar, connect-team, OPUS and HubSpot.
- Recognized for a proactive approach to problem-solving and a commitment to delivering high quality administrative support.
Overview
13
13
years of professional experience
Work History
Operations Manager
Stratus Building Solutions
01.2023 - Current
- Recruit, train, and coach franchise owners
- Building and maintaining strong relationships with clients by addressing their concerns, resolving issues, and ensuring satisfaction with services provided
- Conducting inspections of client sites to assess service quality and identify areas for improvement
- Generating reports on key performance metrics such as service quality, client satisfaction, and financial performance
- Facilitating effective communication between different stakeholders, including clients, cleaning staff, and management
- Creating quotes and closing sales.
Property Management Assistant
Bexco Property Management LLC
Bellevue, WA
08.2020 - 10.2022
- Responsible for collecting and posting rent payments
- Preparing and sending account statements to tenants
- Updating spreadsheets in Google Drive and Rent Manager software
- Maintaining communication with utility companies and setting up water and sewer payments as needed
- Reviewing and sending new leases agreements to new renters
- Filing documents in the system and keeping them up to date
- Facilitating communication and document translation for Spanish speakers' tenants
- Preparing and sending rent increase notices and lease termination letters to tenants.
Spanish medical Interpreter
Clinic dermatology
Federal Way, WA
01.2019 - 01.2021
- Provided sight interpretation in the presence of doctor and/or other medical staff
- Facilitated document translations
- Supported clinic marketing campaign efforts for Spanish speaker patients
- Translated patient's medical recommendations from English to Spanish
- Exhibited excellent customer relations with patients and coworkers.
Administrative Assistant
Green Packs
Issaquah, WA
01.2018 - 01.2019
- Collected orders and planned shipments for the day
- Packed product, prepared product for shipment and sent off to customers
- Followed up with customers by email to resolve customer complaints and questions
- Changed paper and ink, managed supply inventory, ordered and restocked office supplies
- Maintained office organization.
Basic English Teacher
Colegio La salle
Chiapas, Mexico
01.2013 - 01.2017
- Created lessons according to the school English plan program
- Prepared classroom activities, and organized teaching materials
- Evaluated student performance
- Meetings with parents, teachers and other professionals, and participated in campus events.
Administrative Assistant
General coordination of innovation
UNACH, Chiapas
01.2012 - 01.2013
- Organized and scheduled meetings and appointments
- Maintained contact lists
- Assisted in the preparation of regularly scheduled reports
- Developed and maintained a filing system
- Ordered office supplies as needed.
Education
MBA -
Western Governors University
Salt Lake City, UT09-2025
Bachelor of Business Administration (BBA) -
Universidad Autónoma de Chiapas / University of Chiapas
06.2013
Timeline
Operations Manager
Stratus Building Solutions
01.2023 - Current
Property Management Assistant
Bexco Property Management LLC
08.2020 - 10.2022
Spanish medical Interpreter
Clinic dermatology
01.2019 - 01.2021
Administrative Assistant
Green Packs
01.2018 - 01.2019
Basic English Teacher
Colegio La salle
01.2013 - 01.2017
Administrative Assistant
General coordination of innovation
01.2012 - 01.2013
MBA -
Western Governors University
Bachelor of Business Administration (BBA) -
Universidad Autónoma de Chiapas / University of Chiapas