Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Liliuokalani Thomas

Chicago,IL

Summary

Responsible, adaptable, and available at all times. Recognized on a regular basis for outstanding performance and contributions to the Army's missions. Experienced in keeping vehicles clean and well-maintained. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Excellent at looking after passengers and their belongings. Bus driver who is focused on providing excellent service to all customers while remaining calm in stressful situations. Local road knowledge as well as GPS mapping for special situations.

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced with navigating complex routes and ensuring passenger safety. Utilizes strong communication skills to manage diverse passenger needs effectively. Track record of reliability and punctuality in all aspects of transportation duties.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bus Driver

First Student Transportation
10.2024 - Current
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Managed challenging weather conditions skillfully, prioritizing passenger safety while minimizing delays in arrival times.
  • Contributed to team cohesion by collaborating closely with fellow drivers, sharing tips for navigating difficult routes or addressing common challenges faced on the job.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.

Operations NCOIC

US Army Reserve
08.2010 - Current
  • Directed and supervised all food service operations at multiple Army installations, including overseeing dining facilities, field kitchens, and special events.
  • Managed the development and execution of menus, ensuring that all meals met Army nutritional standards and dietary needs for soldiers.
  • Successfully coordinated food service support during field exercises, deployments, and disaster relief operations, ensuring continuity of meal services under challenging conditions.
  • Monitored and enforced compliance with Army regulations (AR 30-22, DA PAM 30-22) regarding food preparation, sanitation, and quality control across all operations.
  • Managed and optimized the food service budget, implementing cost-effective procurement processes, reducing waste, and improving efficiency by 15%.
  • Conducted regular inspections and audits of food preparation areas and facilities, ensuring that they adhered to the highest standards of cleanliness and safety as outlined by Army guidelines and food safety regulations.
  • Supervised and mentored teams of soldiers, civilian staff, and contractors, ensuring professional development, adherence to policies, and high-quality service.
  • Coordinated the purchase, storage, and distribution of food supplies to various dining facilities, field kitchens, and remote locations, maintaining effective logistics and supply chain management.
  • Was in charge of training over service members.
  • Provided expert advice on operations matters based on experience gained from various roles held within military organizations.
  • Reduced errors by conducting regular audits and implementing corrective actions in a timely manner.
  • Facilitated change management initiatives by leading teams through transitions smoothly and maintaining focus on goals despite challenges encountered along the way.
  • Built strong relationships with external partners to foster cooperation on projects of mutual interest.
  • Managed budgetary constraints effectively, balancing fiscal responsibility with mission requirements to achieve optimal results.

Bus Driver

United States Army
09.2023 - 08.2024
  • Performed pre-trip inspections on the bus to ensure its safe operation.
  • Managed and supervised the transportation and movement of personnel, equipment, and sensitive materials, ensuring the safety and security of all parties.
  • Led teams in high-pressure environments, maintaining discipline, security protocols, and operational efficiency.
  • Conducted inspections, risk assessments, and detailed route planning to avoid threats and ensure successful missions.
  • Trained and mentored junior personnel on safe transportation practices, security procedures, and communication techniques during convoys and movements.
  • Adhered to company-determined schedules and routes to ensure timely arrivals and departures.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Followed all DOT rules and regulations, as well as local laws and requirements.
  • Handled all duties, including bus operation and passenger interaction, with friendly communication and professionalism.

Correction Transportation Officer Retired

Stateville Correctional Center
02.2001 - 08.2024
  • Enforced institutional policies and maintained order within the correctional facility, overseeing inmate movements, searches, and daily activities to ensure compliance with regulations.
  • Supervised the secure and efficient transportation of inmates between correctional facilities, court appearances, medical appointments, and other external destinations.
  • Coordinated with other law enforcement agencies, including local police and court officers, to ensure secure and smooth inmate handovers and transitions.
  • Conducted routine and spontaneous security checks of transportation vehicles and equipment, ensuring compliance with safety and security protocols.
  • Administered appropriate use of restraints, such as handcuffs and leg irons, and followed specific procedures to prevent inmate escape or misconduct during transit.
  • Collaborated with medical personnel to handle inmates with special medical or psychological needs during transportation, ensuring that all security measures were in place.
  • Kept detailed logs and reports of inmate movements, incidents, and other security-related matters for accurate record-keeping and review by superiors.
  • Motivated workers to exceptional performance through implementation of new strategies.

Education

Some College (No Degree) - Corrections

Moraine Valley Community College
Palos Hills, IL

Some College (No Degree) -

Olive-Harvey College
Chicago, IL

High School Diploma - General Studies

Jacob J Mcclain High School
Lexington, MS
05.1987

Skills

  • Communications
  • MS Office
  • Passenger assistance

Team building

  • Relationship development
  • Time management skills
  • Problem-solving
  • Adaptable to change
  • Transporting students
  • Patience under pressure

Accomplishments

  • Documented and resolved Conflicts/ Fights which led to no one being injured.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Bus Drivers Course
  • First Aid/CPR Certified
  • ServSafe
  • AWARDS
  • Army Commendation Medal (ARCOM)
  • Army Achievement Medal (AAM)
  • Meritorious Service Medal (MSM) Army
  • Good Conduct Medal Commander's Coin
  • Division or Brigade Coin
  • Unit-Specific Coins

Additional Information

  • Having served in leadership roles within high-stakes military environments, I have developed the ability to make sound decisions quickly, manage diverse teams, and remain calm and focused in stressful or high-pressure situations.
  • Throughout my military career, I have consistently demonstrated a strong commitment to professionalism, accountability, and achieving mission success. I strive for excellence in all aspects of my work, whether leading teams, managing resources, or delivering results on complex projects.
  • I excel in working collaboratively with others, fostering a positive, team-oriented atmosphere, and ensuring that every member is supported and empowered to succeed. My background in the military has honed my ability to work effectively within a team while also taking decisive leadership when necessary.
  • My experience in various military roles has prepared me to adapt quickly to changing environments, whether in garrison or field settings. I am adept at analyzing situations, identifying potential problems, and implementing effective solutions to overcome challenges.
  • Integrity, respect, and responsibility are core values that I uphold in all professional interactions. I take pride in being a trustworthy leader who places a high value on ethical decision-making and fostering a positive, respectful workplace culture.

Languages

English
Full Professional

Timeline

Bus Driver

First Student Transportation
10.2024 - Current

Bus Driver

United States Army
09.2023 - 08.2024

Operations NCOIC

US Army Reserve
08.2010 - Current

Correction Transportation Officer Retired

Stateville Correctional Center
02.2001 - 08.2024

Some College (No Degree) - Corrections

Moraine Valley Community College

Some College (No Degree) -

Olive-Harvey College

High School Diploma - General Studies

Jacob J Mcclain High School

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