Liliveth Cortes
Perry,IA
Summary
Professional administrative professional skilled in managing office operations and providing exceptional support to senior leadership. Adept at handling scheduling, correspondence, and organizational tasks with precision. Known for strong collaboration skills, adaptability, and focus on achieving results. Expertise in Microsoft Office Suite, communication, and problem-solving. Reliable team player who thrives in dynamic environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant to the Principal
Perry High School
01.2024 - Current
- Assisted in preparation of school events, ensuring smooth execution and participant engagement.
- Developed and implemented filing systems, improving document retrieval efficiency for administrative tasks.
- Supported onboarding of new staff by preparing orientation materials and conducting facility tours.
- Used PA system, two-way radio and multi-line phone system.
- Improved budget management by tracking expenses, processing invoices, and generating financial reports for the Principal''s review.
- Answered phones, took messages and transferred calls.
- Composed, typed and distributed correspondence, reports and notices.
- Performed bookkeeping and accounting tasks for school.
- Maintained timesheets and absences for school.
Paraeducator, Special Education
Perry High School
08.2022 - 12.2023
- Assisted in behavioral management, fostering a positive classroom environment.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Facilitated small group instruction, promoting peer interaction and engagement.
- Utilized assistive technology tools to enhance communication and learning experiences.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Conducted assessments to monitor progress and adjust instructional strategies as needed.
Paraeducator, Special Education
Waukee Community School District
08.2021 - 05.2022
- Participated in professional development workshops to refine skills and strategies.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Enhanced student learning by providing individualized support and accommodations for special education students.
Medical Assistant
Dallas County Hospital Family Medicine
12.2020 - 07.2021
- Assisted in patient intake, gathering medical histories and vital signs efficiently.
- Coordinated appointment scheduling and follow-up calls to enhance patient engagement.
- Supported clinical staff by preparing examination rooms and sterilizing instruments effectively.
- Managed electronic health records system, maintaining accuracy and confidentiality of patient information.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Receptionist
Dallas County Hospital Family Medicine
10.2020 - 12.2020
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Processed insurance information and verified eligibility to streamline billing procedures.
- Implemented efficient check-in processes, reducing patient wait times significantly.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Receptionist
Loida Constantino MD
12.2018 - 09.2020
- Coordinated with medical staff to ensure timely follow-up on patient inquiries and needs.
- Monitored inventory of office supplies, ensuring availability for uninterrupted operations.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
Education
High School Diploma -
Perry High School
Perry, IANo Degree -
American Career College
CASkills
- Recordkeeping skills
- Documentation requirements
- Time sheet review
- Telephone and email etiquette
- Microsoft applications
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Problem-solving
- File organization
- Computer proficiency
- Customer relations
- Verbal communication
- Deadline oriented
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant to the Principal
Perry High School
01.2024 - Current
Paraeducator, Special Education
Perry High School
08.2022 - 12.2023
Paraeducator, Special Education
Waukee Community School District
08.2021 - 05.2022
Medical Assistant
Dallas County Hospital Family Medicine
12.2020 - 07.2021
Medical Receptionist
Dallas County Hospital Family Medicine
10.2020 - 12.2020
Medical Receptionist
Loida Constantino MD
12.2018 - 09.2020
High School Diploma -
Perry High School
No Degree -
American Career College