Liliya Keller
Achieved high levels of team performance as a swim instructor at Houston Swim Club through innovative problem-solving.
Delivered exceptional customer service experiences, ensuring each client left with a positive impression.
With new experience and while actively collaborating with teams and people have has made me confident in communication and while also being active and alert i can work long periods of time on feet and in the heat
Work History
Houston Swim Club
1 Year 9 Months- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked effectively in team environments to make the workplace more productive.
Coffee Barista
3 Years 3 Months- Greeted guests with pleasant smile and superior customer service.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Server
Assisted guests by maintaining an engaging atmosphere through humor and conversation. Supported guests by promptly managing drink refills throughout service. Interacted with guests to enhance their experience and foster enjoyable conversations. Making sure food was all brought out and served and getting to go orders
Life Guard
Watching water and guest and ensuring safety and preventing drowning, also first aid for all ages with helping guest and being very verbal with rule to enforcement and communication skills
Education
GED
Skills
Accomplishments
- Received metals for competitive swimming
Certification
- CPR certification and AED certification