Lilli Wallace
Rossville,GA
Summary
Young motivated professional looking to broaden work experience and build a career. Reliable and dedicated team player with superior work ethic, and great problem-solving and organizational skills.
Overview
6
6
years of professional experience
Work History
Server
Tony's Pasta Shop And Trattoria
2023.01 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Customer Service Representative
Blue Cross And Blue Shield
2021.09 - 2023.01
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Manager
Poblano's Mexican Cuisine
2018.01 - 2021.01
- Accomplished multiple tasks within established timeframes..
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Gordon Lee High School
Chickamauga, GA05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Time Management
- Fast Learner
- Motivated Team Player
- Data Entry
- Proficient computer skills
- Friendly, Positive Attitude
Timeline
Server
Tony's Pasta Shop And Trattoria
2023.01 - Current
Customer Service Representative
Blue Cross And Blue Shield
2021.09 - 2023.01
Manager
Poblano's Mexican Cuisine
2018.01 - 2021.01
High School Diploma -
Gordon Lee High School
Similar Profiles
Marisela GomezMarisela Gomez
Server at Captain Tony's Pizza & Pasta EmporiumServer at Captain Tony's Pizza & Pasta Emporium
Melissa KnightMelissa Knight
Server at Tony's Clam ShopServer at Tony's Clam Shop
ANA KARINA MastrogiorgioANA KARINA Mastrogiorgio
Kitchen Hand at Fabbrica Pasta Shop CBDKitchen Hand at Fabbrica Pasta Shop CBD