Summary
Education
Skills
Timeline
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Lillia Green

Lillia Green

Ladson,SC

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Experienced Customer Service Representative with 2 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.

Education

Bachelor of Arts (B.A.) in Business Administration -

Strayer University
DC, SC
09.2023

Skills

  • Drive strategy and intent for SFDC customizations and other sales enablement tools to enable multiple sales revenue streams at scale Ensure integration across partner teams
  • Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements, and execute against the business strategy Oversee multiple projects and programs concurrently
  • Able to Work closely with colleagues across Sales, Marketing, Business Operations, IT, Finance, and others to drive improvements in process, quality, service, and profitability Partner with marketing to align lead gen activities with sales strategy
  • Strong business judgment, leadership, and integrity: A tenacious decision-maker, able to bring a healthy, aggressive, yet responsible approach to business
  • Build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise Foster innovation, drive critical decisions, hold business partners accountable, and consistently deliver results
  • Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills
  • Display an intense focus on achieving both short and long-term goals Drive and execute an agenda in an uncertain and fluid environment

Timeline

Bachelor of Arts (B.A.) in Business Administration -

Strayer University

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Lillia Green