LILLIAM LEON
hialeah,fl
Summary
Administrative professional with experience in the medical field at St. Catherine West Hospital. Proven ability to multitask effectively while maintaining attention to detail and fostering a collaborative team environment. Key skills include patient coordination, office management, and efficient communication.
Overview
18
18
years of professional experience
Work History
Assistant, Administrative
St. Catherine's West Hospital
Hialeah, FL
05.2021 - Current
- Review insurance eligibility and coverage in admission packages.
- Updated and maintained databases with current information.
- Developed positive relationships with internal customers through effective communication techniques.
- Handled confidential information with discretion and integrity (HIPAA).
- Used filing systems to improve document management and organization.
- Reviewed vendor invoices.
- Participated in credit and collections activities.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Worked with cross-functional teams to achieve goals.
- Assist the hospital administrator.
- End-of-month closing with established procedures.
- Review and update respiratory therapy charges.
Outpatient Assistant
St. Catherine’s West
Hialeah, USA
01.2015 - Current
- Book reconciliation
- Outpatient filing records
- Entered data into databases accurately and efficiently.
- Participated in credit and collections activities.
- Encouraged and improved cross-department internal communication.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greeted visitors, clients and guests in a professional manner.
- Used filing systems to improve document management and organization.
Customer Service / Cosmetic Reset
CVS Pharmacy
Miami, USA
01.2007 - 01.2015
- Cashier
- Service customer for any store products
- Order supplies
- Developed and maintained strong relationships with customers through exceptional service and communication.
- Maintained current knowledge of company products, services, and processes.
- Maintained a professional attitude while providing excellent customer service.
Education
Lawyer - Laws
UNAN University
Nicaragua01.2000
Skills
- Team player
- Excellent communication skills
- Bilingual (Spanish-English)
- Exceptional Customer Support
- Communication
- Proactive
- Loyal
- Follow directions
- Computer skills
References
- Dr. Brian J. Kiedrowski, MD (305) 351-7181
- Abbie Casiato, Business Office Manager (754) 244-0674
- Jenni McDonoug, Rehab Manager, St. Catherine’s West, (305) 351-7181
- Gioconada Amador, CVS Manager, (786) 374-3932
Leadership Experience
Running a small flower and decor business
Languages
Spanish
Professional
Timeline
Assistant, Administrative
St. Catherine's West Hospital
05.2021 - Current
Outpatient Assistant
St. Catherine’s West
01.2015 - Current
Customer Service / Cosmetic Reset
CVS Pharmacy
01.2007 - 01.2015
Lawyer - Laws
UNAN University
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