Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Abbott

Newport Beach,CA

Summary

Proven track record in customer service and multitasking, demonstrated through a history of developing loyal clientele at Willowick Golf Course and significantly increasing sales at Yoshiharu. Known for reliable performance and expertise in liquor, beer, and wine, consistently exceeding productivity goals with outstanding accuracy and efficiency. Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

4
4
years of professional experience

Work History

Bartender

Willowick Golf Course
01.2023 - Current
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Head Server

Yoshiharu
01.2022 - 01.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Cashier

HomeGoods
03.2021 - 01.2022
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

Orange Coast College
Costa Mesa, CA

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Guest Engagement

Timeline

Bartender

Willowick Golf Course
01.2023 - Current

Head Server

Yoshiharu
01.2022 - 01.2023

Cashier

HomeGoods
03.2021 - 01.2022

Orange Coast College
Lillian Abbott