Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Certifications
Timeline
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Lillian Abrahim

Boca Raton

Summary

Experienced junior college student with a strong background in customer service. Skilled in interacting with diverse individuals to ensure their comfort and satisfaction. Demonstrated proficiency in working with children aswell, showcasing the ability to connect with people from different backgrounds. With extensive experience, a highly qualified candidate for any position.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier / Sales Representative Temporary Position

Hermés - Arlettie Company
01.2024 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier/Customer Service

K1 Speed
09.2021 - 08.2023
  • My shifts consist of checking out customers, selling them race packages for added commission, prepping and cooking meals, cleaning party rooms, organizing race venues in the POS systems and ensuring that the customer is satisfied

Cashier / Bowl Baker

Playa Bowls
02.2023 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Dog Sitter/House Sitter/Walker

07.2021 - 08.2022
  • Walked all entrusted dogs in a safe and timely manner
  • Followed all special instructions concerning dog care
  • Reported all relevant information to the owners in a timely manner
  • Reported to client care or general manager after every dog pick-up and drop off

Nanny/Babysitter

Weissman Family
05.2021 - 08.2021
  • I worked for a family and the mother worked away from home from 9 am - 6 pm (fluctuated by day) and the father worked remotely from home, I was caring for their 3 month old daughter, my days consisted of changing diapers, feeding her, putting her down for naps, and slight clean up around her room
  • I enjoyed this job, I was set to work only in the summer due to the family putting her in daycare in September

Social Media Manager

Wayland Auto Clinic
01.2020 - 01.2021
  • During my tenure at Wayland Auto Clinic, I successfully executed comprehensive social media strategies that amplified brand visibility and engagement
  • I curated compelling content, managed multiple platforms, and leveraged analytics to optimize performance
  • Notably, I spearheaded successful campaigns that increased audience reach by 30% and generated a notable uptick in customer interaction
  • My proficiency in creating and implementing content calendars, staying abreast of industry trends, and fostering collaboration across departments aligns seamlessly with the requirements of the Social Media Management aspect
  • I am eager to bring my strategic mindset and passion for social media to contribute to the continued success of your esteemed organization

Babysitter

Heather Hughes
06.2020 - 09.2020
  • My position was to watch a 5 year old boy from 1 pm to 7 pm almost everyday during the week, his parents were working from home so my responsibilities consisted of keeping him entertained, fed, and enjoying the summer
  • I drive so I would take him out on little day trips and I would make sure he has gotten lunch or dinner and having a great time
  • Considering the circumstances of Covid-19 and his parents working situation he had a pretty great summer

Education

Psychology

Lynn University
Boca Raton, FL

Skills

  • Cashiering
  • POS
  • Social media marketing
  • Management
  • Media planning
  • Social media management
  • Computer skills
  • Organizational skills
  • Customer service
  • Sales
  • Restaurant experience
  • Cooking
  • Hospitality
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Certification

OSHA General Industry Safety and Health, 01/01/21, Present, Training for workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in their workplaces.

Personal Information

Authorized To Work: US

Certifications

OSHA Certified - 2021

Timeline

Cashier / Sales Representative Temporary Position

Hermés - Arlettie Company
01.2024 - 01.2024

Cashier / Bowl Baker

Playa Bowls
02.2023 - 05.2023

Cashier/Customer Service

K1 Speed
09.2021 - 08.2023

Dog Sitter/House Sitter/Walker

07.2021 - 08.2022

Nanny/Babysitter

Weissman Family
05.2021 - 08.2021

Babysitter

Heather Hughes
06.2020 - 09.2020

Social Media Manager

Wayland Auto Clinic
01.2020 - 01.2021

Psychology

Lynn University

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Lillian Abrahim