Lillian Anders
Palmer,AK
Summary
I have a work history as a professional bartender with a proven track record of excellence in customer service, time management, organization, and multitasking. Possessing exceptional people skills, effective communication, and a keen eye for cleanliness and detail. I am about to graduate with excellent grades as a dedicated student from nursing school, bringing a strong foundation in clinical knowledge and a passion for patient care. Equipped with a diverse skill set honed through years of bartending experience, including the ability to thrive in fast-paced environments and adapt quickly to changing circumstances. I am committed to providing high-quality, compassionate care to patients while utilizing my interpersonal and organizational skills to contribute positively to the healthcare team. I am ready to leverage my unique blend of hospitality and nursing expertise in a rewarding nursing role making a positive difference in my community.
Overview
8
8
years of professional experience
Work History
Bartender
Spurs
01.2019 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Utilizing strong people skills and always scanning the room and being aware of my surroundings.
Lead Bartender
Palmer Moose Lodge
01.2017 - 03.2020
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
Bartender
Shwabenhof
01.2013 - 11.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Associate of Applied Science - Nursing
Charter College
Anchorage, AK06.2024
Skills
- Multitasking
- Strong people skills
- Highly reliable
- Critical thinking
- Work well under pressure
- I am very observant and aware of my surroundings
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Organizational ability
- Complex Problem-Solving
- Memory retention
Timeline
Bartender
Spurs
01.2019 - 12.2020
Lead Bartender
Palmer Moose Lodge
01.2017 - 03.2020
Bartender
Shwabenhof
01.2013 - 11.2016
Associate of Applied Science - Nursing
Charter College