Lillian Arellano
Thornton,CO
Overview
4
4
years of professional experience
Work History
Inventory Receiver
Amazon
03.2023 - 03.2025
- Ensured compliance with industry regulations during the receiving process, including proper handling of hazardous materials when applicable.
- Enhanced warehouse organization, enabling easier access to items and faster order fulfillment.
- Maintained a safe working environment through routine inspections and adherence to safety protocols.
- Trained new team members on inventory management systems and best practices for efficient workflow.
- Managed returns process, ensuring timely processing of defective or damaged goods while maintaining accurate records.
- Optimized warehouse storage capacity by consolidating items and utilizing vertical space efficiently.
Retail Sales Associate
Old Navy, Gap
02.2022 - 10.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Cashier
McDonald's
01.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Erie High School
Erie, CO05.2023
Skills
- Customer service
- Teamwork
- Time management
- Flexible schedule
- Product knowledge
- Item scanning
- Loading and unloading
- Stock management
Timeline
Inventory Receiver
Amazon
03.2023 - 03.2025
Retail Sales Associate
Old Navy, Gap
02.2022 - 10.2022
Cashier
McDonald's
01.2021 - 10.2021
Erie High School