Lillian Barocio
San Bernardino,CA
Summary
Friendly and reliable server offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Reliable employee seeking waitress position. Offering excellent communication and good judgment. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Results-focused worker who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier, Food Runner, Expeditor
Pier 76 Fish Grill
2023.02 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Cleared tables immediately after guests left in preparation for next party.
- Kept detailed knowledge of and followed all food safety guidelines.
Cashier, Food Preparation, Pizza Smith
Blaze Pizza
2022.07 - 2023.02
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Guaranteed customer satisfaction by quickly delivering orders.
- Organized and re-stocked various stations and self-service items.
- Monitored and maintained required food temperatures for safety.
Education
High School Diploma -
Rialto High School
Rialto, CABachelor of Arts - Journalism
University of La Verne
La Verne, CA05.2027
Skills
- Learning Strategies
- Currency Counting
- Programming
- Merchandising
- Hospitality and Accommodation
- Verbal and Written Communication
- Training and Development
- Active Listening
- Refund Handling
- Goal-Setting and Achievement
- Money Handling
- Persuasion
Certification
- Food Handling License - San Bernardino & Riverside County
Languages
Spanish
Native or Bilingual
Timeline
Cashier, Food Runner, Expeditor
Pier 76 Fish Grill
2023.02 - Current
Cashier, Food Preparation, Pizza Smith
Blaze Pizza
2022.07 - 2023.02
High School Diploma -
Rialto High School
Bachelor of Arts - Journalism
University of La Verne
- Food Handling License - San Bernardino & Riverside County
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