Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
Generic

Lillian Bernal

Huntley,IL

Summary

Bilingual undergraduate with CPCT/A and BLS certifications. Strong background in customer service and caregiving, with experience in patient-facing roles in medical, childcare, and client service settings. Demonstrates effective communication and compassionate service in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Shadowing Intern (Abroad)

Athens, Greece
05.2025 - 06.2025
  • Shadowed physicians across multiple specialties including Emergency Medicine, Pediatrics, Neonatal Care, Cardiology, and Orthopedics
  • Observed doctor-patient interactions and medical procedures
  • Reflected daily on clinical observations and gained cross-cultural healthcare experience

Sales Associate

Hand & Stone Massage and Facial Spa
Algonquin, IL
06.2022 - 08.2024
  • Managed front-desk operations and customer service to enhance visitor experience
  • Promoted memberships and cultivated client relationships through proactive communication
  • Assisted clients in selecting services and products tailored to their needs.

Medical Receptionist

Legacy Medical Care
Hanover Park, IL
05.2021 - 08.2021
  • Supported clinic operations and provided professional patient interaction
  • Maintained accurate patient records while ensuring HIPAA compliance

Nanny (Self-Employed)

West Dundee, IL
06.2019 - 08.2019
  • Supervised and cared for two children, fostering a nurturing and safe environment
  • Organized daily activities and facilitated transportation and meals to support children's development

Education

Bachelor of Science - Biology

Northern Illinois University
DeKalb, IL
08-2026

Associate's Degree - Science

McHenry County College
Crystal Lake, IL
05-2024

Skills

  • Electronic Health Records
  • Data collection & analysis
  • Data interpretation
  • Statistical analysis
  • Experimental design
  • Literature review
  • Scientific writing
  • Teamwork & collaboration
  • Strong verbal communication

Certification

• Certified Patient Care Technician/Assistant (CPCT/A), 07/25
• Basic Life Support (BLS) Certified, 07/25

Leadership Experience

Anatomy Club – Member - Engaged in collaborative discussions on human anatomy and physiology topics

Science Outreach Project - Developed children’s educational material on antibiotic resistance (“Battle of the Superbugs”)

STEM Outreach Mentor - Mentored 7th-grade students and simplified complex scientific concepts

Science Demonstrator - Led hands-on chemistry demonstrations for 5th-grade students

Timeline

Medical Shadowing Intern (Abroad)

05.2025 - 06.2025

Sales Associate

Hand & Stone Massage and Facial Spa
06.2022 - 08.2024

Medical Receptionist

Legacy Medical Care
05.2021 - 08.2021

Nanny (Self-Employed)

06.2019 - 08.2019

Bachelor of Science - Biology

Northern Illinois University

Associate's Degree - Science

McHenry County College
Lillian Bernal