Lillian Bertram
East Hartford,CT
Summary
Passionate and self-driven, looking for opportunities to support and enhance organizations. Dedicated to creating healthy work environments that uphold organizational values.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Coordinator of Organizational Capacity
Our Piece of the Pie, Inc
02.2024 - Current
- Develop and execute employee engagement programs
- Solicit feedback from employees to continuously improve operations
- Develop and facilitate training curriculum to support staff development
- Collaborate with Chief Operating Officer to develop strategic plans aligning with overall company objectives
- Boost employee morale and productivity by organizing team-building activities and professional development
Financial Education Specialist
Our Piece of the Pie, Inc
06.2023 - 02.2024
- Assessed individual youth needs to create and facilitate curriculum addressing financial literacy topics
- Collected and analyzed data to track youth progress, ensuring accurate records and measurable outcomes
- Established a positive classroom environment, fostering mutual respect and open communication among youth.
Print & Marketing Associate
Staples
06.2021 - 06.2023
- Retained small business customers to strategize ideal print solutions
- Prioritized the management of incoming orders to ensure production time were met
- Collaborated with team members on projects in FlightDeck production management system
Shift Lead
Taco Bell
06.2020 - 06.2021
- Directed team members to maintain food order accuracy and efficiency
- Implemented food safety policies to sustain safe working environments for employees and customers
- Review and entered inventory into database to manage finances and operations
Education
MBA - Management
UNIVERSITY OF HARTFORD
West Hartford, CT05-2024
Bachelor of Science - Business Administration
UNIVERSITY OF HARTFORD
West Hartford, CT05-2023
Skills
- Project Management
- Employee Engagement
- Curriculum Development
- Strategic Planning
- Leadership
- Effective Communication
- Critical Thinking
Certification
- The Science and Practice of Managing People
- Executive Leadership Alliance (DEI)
- Diversity, Equity, and Inclusion in the Workplace, In Progress
- Adult Mental Health First Aid
- Wellness Recovery Action Plan
- Adult First Aid/CPR/AED
- Thoughts, Emotions, Behaviors
Accomplishments
- University of Hartford Dean & President's List, 2020-2024
- University of Hartford Student Leadership Award, 2021 & 2024
- UHart Business Plan Competition Award Winner, 2022
- UHart Writing Contest Winner, 2021
Activities
- President, Event Coordinator- Commuter Student Association
- Event Planner- Strong Independent Sisters
- Member of East Hartford Black Caucus
- Member of Hartford Hawks Service Scholars
- Member of Diversity, Equity, Inclusion Committee
- Student Fellow for ConnCAN
Timeline
Coordinator of Organizational Capacity
Our Piece of the Pie, Inc
02.2024 - Current
Financial Education Specialist
Our Piece of the Pie, Inc
06.2023 - 02.2024
Print & Marketing Associate
Staples
06.2021 - 06.2023
Shift Lead
Taco Bell
06.2020 - 06.2021
MBA - Management
UNIVERSITY OF HARTFORD
Bachelor of Science - Business Administration
UNIVERSITY OF HARTFORD