Lillian Burgess
Charlotte,North Carolina
Summary
Adaptable professional with a proven ability to quickly learn and apply new knowledge in diverse environments. Demonstrates strong skills in problem-solving and resilience, ensuring effective navigation through change. Committed to continuous improvement and leveraging adaptability to drive organizational success.
Overview
26
26
years of professional experience
Work History
School Counselor
Charlotte Mecklenburg School System
Charlotte, NC
08.1999 - Current
- Engaged external mental health services to facilitate school support coordination.
- Evaluated competencies and preferences using test outcomes, records and interviews.
- Developed referral networks with external mental health professionals for supplementary support services when required.
- Provided professional development training for teachers on topics such as classroom management, student motivation, and identifying signs of distress.
- Assisted families in understanding resources available within the community to address their needs.
- Monitored students' academic performance and progress, identifying those at risk of failing or dropping out.
- Facilitated transition planning for students moving from elementary to middle school, middle to high school, and beyond.
- Maintained accurate and complete student records required by laws, district policies and administrative regulations.
- Collaborated with teachers, parents, and administrators to support student success and address behavioral and academic concerns.
- Utilized data-driven decision-making to evaluate and improve the effectiveness of counseling programs and interventions.
- Advocated for students' needs and rights within the school system, working to remove barriers to their success.
- Organized workshops and seminars for parents on topics such as bullying, anxiety, stress management and college readiness.
- Incorporated feedback and coaching from administrative staff to standardize academic and social protocols.
- Directed and participated in recruitment and enrollment activities.
- Consulted with administrators to create policies addressing student behavior concerns or disciplinary actions.
- Facilitated weekly meetings with faculty members to discuss student progress and identify areas of improvement.
- Assisted with the development of IEPs for special education students.
- Collaborated with teachers to develop strategies for improving student performance in the classroom.
Lead District Counselor Coordinator
Charlotte Mecklenburg School System
Charlotte, NC
08.2013 - 06.2019
- Assisted school counselor colleagues with developing relevant skills to improve functionality in social, educational and vocational situations in their perspective schools.
- Monitored school counselor progress through regular follow-up sessions and adjusted support plans as necessary.
- Met with school counselors to understand individual needs and develop personalized counseling plans.
- Engaged in continuous professional development to stay informed about the latest counseling techniques and theories.
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
- Documented meetings, interventions and contacts with clients to optimize care.
- Designed and implemented prevention programs targeting substance abuse, bullying, and other social issues.
- Conducted outreach programs to raise awareness about mental health services and resources available in the community.
Education
Bachelors of Science - Sociology
Florida A&M University
Tallahassee, FLMasters of Education - School Counseling
Florida A&M University
Tallahassee, FLMasters of School Leadership -
Gardner-Webb University
Boiling Springs, NCSkills
- Thoroughness in Task Execution
- Effective Team Collaboration
- Exceptional written skills
- Effective Verbal Communication
- Team Leadership Expertise
- Supporting Team Members
- Proficient in Interpersonal Communication
- Collaborative Leadership
- Proficient in Organization Techniques
- Problem Solving
- Guidance and Oversight
Personal Information
Title: School Counselor
Timeline
Lead District Counselor Coordinator
Charlotte Mecklenburg School System
08.2013 - 06.2019
School Counselor
Charlotte Mecklenburg School System
08.1999 - Current
Bachelors of Science - Sociology
Florida A&M University
Masters of Education - School Counseling
Florida A&M University
Masters of School Leadership -
Gardner-Webb University
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