LILLIAN BURNS
Bristol,CT
Summary
Dedicated and service-minded professional with experience providing excellent patient care in a busy dental office. Knowledgeable in areas of dental assisting, including dental radiography, charting, instrument sterilization, and infection control. Detail-oriented and organized, with a strong focus on patient satisfaction. Committed to maximizing efficiency in the practice
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Pediatric Dental Center of Avon
10.2023 - 06.2024
- Greeted patients warmly and ensured positive experiences
- Assisted dentists in providing quality dental care to patients, including taking x-rays, charting teeth, preparing materials, and instruments
- Sterilized and disinfected instruments and treatment rooms
- Performed chairside duties such as suctioning, handing instruments, and mixing materials
- Assisted with administrative tasks such as answering phones, scheduling, filling documents, and copying materials.
Interim Office Manager
Dynobite Smiles
04.2023 - 09.2023
- Developed and implemented office policies and procedures to maximize efficiency and productivity of staff
- Assisted with recruitment process by conducting interviews with potential candidates
- Trained new employees on office operations, policies, and procedures
- Monitored inventory levels of office and clinical supplies ensuring adequate stock was maintained at all times
- Processed payroll documents ensuring accuracy of paychecks issued to employees
- Conducted scheduling, insurance claim submission, collections and communication with patients needing treatment in the operating room.
Dental Assistant
Dynobite Smiles
10.2022 - 04.2023
- Greeted patients warmly and ensured positive experiences
- Assisted dentists in providing quality dental care to patients, including taking x-rays, charting teeth, preparing materials, and instruments
- Sterilized and disinfected instruments and treatment rooms
- Performed chairside duties such as suctioning, handing instruments, and mixing materials
- Assisted with administrative tasks such as answering phones, scheduling, filling documents, and copying materials.
Front Desk Receptionist
Dynobite Smiles
04.2021 - 10.2022
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
- Performed data entry and administrative duties such as filing, scanning documents, and updating databases
- Managed incoming calls, directing them to appropriate staff or taking detailed messages as necessary
- Processed payments from customers and insurance companies accurately and efficiently.
Gallery Attendant
The Wadsworth Atheneum Museum Of Art
08.2020 - 05.2021
Assistant Teacher
Washington Montessori School
09.2020 - 12.2020
Lead Preschool Teacher
Winsted Area Childcare Center
02.2020 - 06.2020
Education
Associate - Dental Hygiene
Goodwin University
East Hartford, CT06.2024
Bachelor's - Early Childhood Education
Hampshire College
Amherst, MA12.2020
Skills
- Restorative Dentistry Support
- Infection Control Procedures
- Cross-Training Capabilities
- Problem Solving Abilities
- Dental Procedure Preparation
- CPR Certification
- Attention to Detail
- Empathy and Compassion
- Eaglesoft and Dentrix
Certification
Infection Control (ICE)
Radiation Health and Safety (RHS)
Timeline
Dental Assistant
Pediatric Dental Center of Avon
10.2023 - 06.2024
Interim Office Manager
Dynobite Smiles
04.2023 - 09.2023
Dental Assistant
Dynobite Smiles
10.2022 - 04.2023
Front Desk Receptionist
Dynobite Smiles
04.2021 - 10.2022
Assistant Teacher
Washington Montessori School
09.2020 - 12.2020
Gallery Attendant
The Wadsworth Atheneum Museum Of Art
08.2020 - 05.2021
Lead Preschool Teacher
Winsted Area Childcare Center
02.2020 - 06.2020
Associate - Dental Hygiene
Goodwin University
Bachelor's - Early Childhood Education
Hampshire College
Similar Profiles
Maria MarquezMaria Marquez
Dental Assistant at Pediatric Dental Center.Dental Assistant at Pediatric Dental Center.
Genessis Del RioGenessis Del Rio
Dental Assistant at Pediatric Dental Center.Dental Assistant at Pediatric Dental Center.
Aaliyah DavidsonAaliyah Davidson
Dental Hygienist Assistant at Pediatric Dental Center of FrederickDental Hygienist Assistant at Pediatric Dental Center of Frederick