Summary
Overview
Work History
Education
Skills
Timeline

Lillian Burroughs

Havelock,NC

Summary

Doing my last 20 years in the work environment, I have worked in Convenience Stores. I have enjoyed working with customer, handling money and handling the store operations. I also have worked in the finance office as well as the UPS store in New Bern, NC.

Overview

10
10
years of professional experience

Work History

Store Manager

Fisher Stores.
01.2015 - 04.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

No Degree - General Studies

Craven Community College, New Bern, NC

GED -

Rutledge College, Spartanburg, SC
05-1985

Skills

  • Service-oriented approach
  • Analytical problem-solving
  • Customer service skills
  • Multitasking and organization
  • Retail store operations
  • Welcoming presence

Timeline

Store Manager - Fisher Stores.
01.2015 - 04.2025
Craven Community College - No Degree, General Studies
Rutledge College - GED,
Lillian Burroughs