Summary
Overview
Work History
Education
Certification
Accomplishments
Timeline
Generic

Lillian Carter

Warwick,RI

Summary

Innovative educator with extensive experience in curriculum development and student advisement. Strong communication skills and adaptability contribute to fostering academic excellence and enhancing student engagement. Seasoned medical records clerk with several years of hands-on experience managing patient health files in healthcare facilities. Well-versed in preparing new patient records, processing admission procedures and discharge records and obtaining records from off-site storage facilities. Organized and coordinated individual committed to adhering to hipaa privacy policies.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Boston Conservatory at Berklee

Berklee College of Music
Boston, Massachusetts
09.2001 - 05.2024
  • Provided assistance with stretching, warm-ups, and cool downs prior to and after each practice session.
  • Demonstrated proper techniques when needed in order to help explain concepts more clearly.
  • Assisted in developing departmental policies, procedures, and activities related to educational programs.
  • Attended meetings with administrators, deans, and other key stakeholders regarding curricular matters.
  • Collaborated with colleagues on curriculum development initiatives to ensure academic excellence.
  • Developed and implemented innovative teaching methods that enhanced student engagement and learning outcomes.
  • Advised students on their academic plans, career paths, and personal goals.
  • Provided instruction and guidance to undergraduate and graduate students in the classroom setting.
  • Edited course materials such as syllabi or lecture notes prior to their distribution.
  • Created assessment tools for evaluating student performance in coursework.
  • Administered and graded tests and assignments to evaluate student performance and monitor progress.
  • Held office hours to discuss grades, assignments and tests with students.
  • Created lesson plans and developed instructional materials covering required topics and learning objectives.
  • Prepared innovative course materials to encourage critical thinking and discussion.
  • Attended faculty meetings and participated in student outcome assessments with departmental members.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Planned class material to engage students in both online and in-person class environments.
  • Developed curriculum, lesson plans, and lab exercises for semester classes.
  • Used multiple teaching styles to meet learning needs of each individual student.
  • Evaluated student progress, graded assignments and provided students with feedback.
  • Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
  • Maintained students' attendance records, grades and reports in strict confidence.
  • Integrated technology into regular classroom use for student engagement and learning.
  • Mentored and motivated students to increase class participation.
  • Built strong student rapport by driving classroom and online discussions and providing academic advisement.
  • Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
  • Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
  • Collaborated with professors to manage education projects from start to finish.
  • Improved classroom teaching methods by observing fellow educators and learning new techniques.
  • Promoted safe and clean classroom environment conducive to individualized and small group needs.

Medical Records Associate

Fenway Community Health
Boston, Massachusetts
04.2015 - 04.2018
  • Updated patient information in electronic medical records system.
  • Scanned paper records into the digital database.
  • Responded to inquiries from outside agencies concerning patient's health status or treatment plans.
  • Retrieved files upon request from other healthcare providers or facilities.
  • Reviewed requests for release of information to verify authorization prior to processing.
  • Ensured that all necessary documentation was included in each record.
  • Participated in training sessions on new technologies or changes in regulations pertaining to medical records maintenance.
  • Verified insurance coverage for services rendered.
  • Maintained confidentiality of all patient records.
  • Answered phone calls from patients, family members and other healthcare providers in a professional manner.
  • Organized medical documents according to established procedures.
  • Processed incoming requests for release of medical information promptly and accurately.
  • Developed guidelines for organizing, archiving and disposing of outdated medical records.
  • Resolved discrepancies between paper and electronic health records.
  • Created new patient charts as needed using data entry software programs.
  • Reviewed patient records for accuracy, completeness and compliance with regulations.
  • Tracked and processed release of information requests.
  • Obtained information by contacting appropriate personnel or patients.
  • Kept department clean, organized and professional.
  • Scanned and validated medical records for upload.
  • Processed and invoiced records requests from patients, providers and third parties.
  • Pulled patient charts for upcoming appointments.
  • Supported administration staff with records requests to support patient care.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Purged outdated files.
  • Scanned incoming documentation.
  • Observed confidentiality and safeguarded all patient-related information.
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Retrieved medical records upon request from healthcare professionals.
  • Assisted patients with requests for their medical records, guiding them through the process.
  • Facilitated the transfer of records between departments and external healthcare facilities.
  • Pulled patient records and transferred information to appropriate parties.

Medical Records File Coordinator

Caritas Medical Group
Brighton, Massachusetts
03.2004 - 11.2008
  • Monitored inventory levels and ordered additional supplies as needed.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Updated patient information in electronic medical records system.
  • Scanned paper records into the digital database.
  • Responded to inquiries from outside agencies concerning patient's health status or treatment plans.
  • Retrieved files upon request from other healthcare providers or facilities.
  • Assisted physicians with filing out forms and paperwork related to patients' care.
  • Reviewed requests for release of information to verify authorization prior to processing.
  • Ensured that all necessary documentation was included in each record.
  • Participated in training sessions on new technologies or changes in regulations pertaining to medical records maintenance.
  • Verified insurance coverage for services rendered.
  • Maintained confidentiality of all patient records.
  • Answered phone calls from patients, family members and other healthcare providers in a professional manner.
  • Organized medical documents according to established procedures.
  • Developed guidelines for organizing, archiving and disposing of outdated medical records.
  • Processed incoming requests for release of medical information promptly and accurately.
  • Created new patient charts as needed using data entry software programs.
  • Reviewed patient records for accuracy, completeness and compliance with regulations.
  • Managed release of information requests and identified requestors as patient, relation or provider.
  • Kept department clean, organized and professional.
  • Scanned and validated medical records for upload.
  • Processed and invoiced records requests from patients, providers and third parties.
  • Pulled patient charts for upcoming appointments.
  • Supported administration staff with records requests to support patient care.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Purged outdated files.
  • Scanned incoming documentation.
  • Observed confidentiality and safeguarded all patient-related information.
  • Accurately entered patient information into electronic health record systems.
  • Processed and responded to external requests for medical records following established protocols.
  • Indexed and cataloged medical records for easy retrieval and archival purposes.
  • Scanned and converted paper records to digital format, ensuring clear and legible documents.
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Updated patient demographic and insurance information in the medical record system.
  • Retrieved medical records upon request from healthcare professionals.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Assisted patients with requests for their medical records, guiding them through the process.
  • Collected, sorted, and distributed incoming correspondence and reports related to medical records.
  • Reviewed medical records for completeness and accuracy, updating information as needed.
  • Facilitated the transfer of records between departments and external healthcare facilities.
  • Implemented updates and improvements to electronic health records systems as directed.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.

Medical Records Clerk

The Lown Cardiovascular Centrer
Boston, Massachusetts
03.2001 - 11.2004
  • Updated patient files with new medical information as needed.
  • Reviewed medical records for completeness and accuracy according to established guidelines.
  • Monitored compliance with state and federal regulations regarding release of information.
  • Scanned paper records into digital format.
  • Maintained a secure filing system for confidential documents.
  • Processed incoming medical records requests.
  • Assisted in developing processes for maintaining current information in patient's files.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Verified insurance eligibility prior to releasing protected health information.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Entered data into electronic health record systems.
  • Processed and invoiced records requests from patients, providers and third parties.
  • Scanned incoming documentation.
  • Scanned and validated medical records for upload.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Purged outdated files.
  • Pulled patient charts for upcoming appointments.
  • Tracked and processed release of information requests.
  • Collected, sorted, and distributed incoming correspondence and reports related to medical records.
  • Reviewed medical records for completeness and accuracy, updating information as needed.
  • Scanned and converted paper records to digital format, ensuring clear and legible documents.
  • Retrieved medical records upon request from healthcare professionals.
  • Assisted patients with requests for their medical records, guiding them through the process.
  • Indexed and cataloged medical records for easy retrieval and archival purposes.
  • Processed and responded to external requests for medical records following established protocols.
  • Pulled patient records and transferred information to appropriate parties.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Safeguarded medical records to maintain patient confidentiality.

Education

Bachelor of Arts - Modern Dance

Boston Conservatory
Boston, MA
05-1990

Certification

  • Licensed Performing Arts Secondary School Teacher, 1996
  • Certified Child Care Specialist in Healthcare and Education, Salem State College,2005
  • Medical Terminology Certificate,St Elizabeth's Hospital 2009

Accomplishments

  • Best Experimental Film 'WOMAN" is a short film based on archetypes that women utilize throughout their lives. It has been seen and awarded Best Experimental in over 30 countries. See link to view. https://filmfreeway.com/WOMAN835

Timeline

Medical Records Associate

Fenway Community Health
04.2015 - 04.2018

Medical Records File Coordinator

Caritas Medical Group
03.2004 - 11.2008

Boston Conservatory at Berklee

Berklee College of Music
09.2001 - 05.2024

Medical Records Clerk

The Lown Cardiovascular Centrer
03.2001 - 11.2004

Bachelor of Arts - Modern Dance

Boston Conservatory

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Lillian Carter