Lillian Christiano
Steamboat Springs,CO
Summary
Committed professional with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates, and spills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Food Runner
Hell's Kitchen Inc.
Wilmington, North Carolina
03.2025 - Current
- Maintained a clean and organized work area throughout shift operations.
- Ensured that all orders were correct before leaving the kitchen area.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Host
Hell's Kitchen Inc.
Wilmington, North Carolina
03.2025 - Current
- Managed dining room layout to maximize efficiency of staff members.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored waiting list.
- Checked identification for guests who appeared under age 21.
- Served as point-of-contact for resolving guest complaints or special requests.
- Greeted guests upon arrival and provided them with menus.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Boutique Owner
Turbo Betty Boutique
Castle Hayne, North Carolina
09.2024 - Current
- Managed budgets for all operational expenses related to running the boutique.
- Updated website content on a regular basis with new arrivals, promotions, or upcoming events at the store.
- Established relationships with vendors to source exclusive products and negotiate favorable terms of purchase.
- Engaged customers through social media networks to promote new products and special offers.
- Investigated sources of supply for new items requested by customers or suggested by buyers.
Pet Sitter
Self-employeed
Castle Hayne, North Carolina
02.2024 - Current
- Assisted in transporting pets to vet appointments when needed.
- Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.
- Provided companionship to animals by playing with them or providing belly rubs.
- Administered oral medications as prescribed by the veterinarian or client instructions.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
- Kept work area clean by sanitizing cages, dishes, bedding, toys. after use.
Babysitter
Self-employeed
Castle Hayne, North Carolina
01.2024 - Current
- Developing creative ways to encourage learning through everyday experiences.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Helping older children with homework assignments as directed by parents.
- Encouraging healthy physical activity by taking walks together or playing games outside.
Barn Manager
IKA Works
Rocky Point, North Carolina
01.2023 - Current
- Monitored inventory levels of hay, grain, supplements, shavings, and other necessary items needed in the barn.
- Responded quickly to emergency situations involving horses such as colic or injury.
- Coordinated activities between farriers, veterinarians, trainers and other professionals involved in providing services to horses at the facility.
- Scheduled regular veterinary visits for horses under care at the facility.
- Cultivated relationships with suppliers who provide quality products at competitive prices.
- Performed routine maintenance checks on tack, fences, gates and other equipment used in the barn.
Barn Manager
Looking Glass Acres
Burgaw, North Carolina
01.2023 - Current
- Monitored inventory levels of hay, grain, supplements, shavings, and other necessary items needed in the barn.
- Responded quickly to emergency situations involving horses such as colic or injury.
- Coordinated activities between farriers, veterinarians, trainers and other professionals involved in providing services to horses at the facility.
- Supervised feeding schedules according to individual requirements of each horse.
- Inspected stalls regularly to ensure cleanliness and appropriate bedding material was provided for each horse.
Vehicle Service Agent
Corporate Wholesale Autosale
Wilmington, North Carolina
04.2025 - 07.2025
- Managed fleet inventory by arranging for regular servicing and replacements when needed.
- Reported any mechanical issues or damages found during inspections to supervisor immediately.
- Attended training sessions related to customer service practices and procedures.
- Collaborated on repairs to complete and finish work orders on schedule.
- Performed routine maintenance changing oil, checking batteries, and lubricating equipment and machinery.
Cashier
Ace Hardware
Castle Hayne, North Carolina
03.2025 - 06.2025
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Wilmington Christian Academy
Wilmington, NC05-2025
Skills
- Customer service
- Budget management
- Time management
- Social media marketing
- Foodservice
- Animal care
- Effective communication
- Conflict resolution
- Order delivery practices
- Cleaning and sanitizing
- Heavy lifting
- Memory retention
- Table bussing
- Valid Driver's license
- Active listening
- Cash handling
Affiliations
- Barrel racing
- Break-away Roping
- Surfing
- Camping
- Shopping
- Train horses
- Agility with my dogs
Languages
Spanish
Limited
Accomplishments
- I've qualified for NBHA World Finals a couple of times.
- Graduated early after going into a homeschooling program with honors.
- Worked hard sophomore year to be captain on our Varsity soccer team.
References
References available upon request.
Timeline
Vehicle Service Agent
Corporate Wholesale Autosale
04.2025 - 07.2025
Food Runner
Hell's Kitchen Inc.
03.2025 - Current
Host
Hell's Kitchen Inc.
03.2025 - Current
Cashier
Ace Hardware
03.2025 - 06.2025
Boutique Owner
Turbo Betty Boutique
09.2024 - Current
Pet Sitter
Self-employeed
02.2024 - Current
Babysitter
Self-employeed
01.2024 - Current
Barn Manager
IKA Works
01.2023 - Current
Barn Manager
Looking Glass Acres
01.2023 - Current
High School Diploma -
Wilmington Christian Academy
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