Lillian Collins
Starbucks, Barista
Rowlett,TX
1
Certification
2
years of professional experience
Customer-focused hospitality professional with experience in restaurant operations, food service, guest relations, and cash handling. Skilled at creating positive customer experiences, managing high-volume environments, and maintaining cleanliness and food safety standards. Known for strong communication, teamwork, and problem-solving abilities.
Work History
Server
- Provided friendly and efficient customer service in a fast-paced restaurant environment.
- Took customer orders accurately and entered them into the POS system.
- Served food and beverages while ensuring guest satisfaction.
- Maintained cleanliness of dining areas, tables, and workstations.
- Processed cash, credit card, and digital payments accurately.
- Assisted with food preparation and restocking supplies as needed.
- Addressed customer concerns professionally and resolved issues promptly.
- Collaborated with kitchen and front-of-house staff to ensure timely service.
- Followed food safety, sanitation, and company policies at all times.
- Managed multiple tables simultaneously while maintaining excellent service standards.
Hostess / To-Go Specialist
- Welcome and assist guests while ensuring a positive dining experience.
- Manage seating arrangements and waitlists efficiently.
- Process takeout orders and coordinate with kitchen staff to ensure order accuracy.
- Maintain cleanliness and organization of front-of-house areas.
- Resolve guest concerns professionally and promptly.
- Current Position
Barista/Cashier
4 MonthsBarista
3 Months- Prepared beverages and food items according to company standards.
- Delivered excellent customer service in a fast-paced environment.
- Maintained a clean, organized, and sanitary workspace.
- Operated POS systems and handled customer transactions accurately.
- Assisted with inventory management and daily opening/closing duties.
Education
High School Diploma
Na - Medical Assestant
Skills
Customer Service & Hospitality
Guest Relations
Customer Service
Communication Skills
Conflict Resolution
Phone Etiquette
Team Collaboration
Restaurant & Food Service
Food Safety & Sanitation
Food Preparation
Food Handling
Serving
Bussing
Order Fulfillment
Food & Beverage Operations
Kitchen Safety Standards
Administrative & Technical
Microsoft Office (Word
Excel
PowerPoint)
Data Entry
POS Systems
Cash Handling
Schedule Management
Inventory Management
Certification
ServSafe Food Handler Certification, ServSafe Certification, TABC Certification, TIPS Certification, CPR Certification
Timeline
Barista/Cashier
Starbucks, Barista
06.2026 - CurrentRead More
Server
Waffle House
10.2025 Read More
Barista
Nekter Juice Bar
08.2024 - 11.2024Read More
Hostess / To-Go Specialist
2.0 Taco & Tequila
CurrentRead More
Kirbyville High School
High School Diploma
Read More
The College of Health Care Professions
Na from Medical Assestant
Read More