Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lillian EGGLESTON

Lillian EGGLESTON

Customer Service
Highland,CA

Summary

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

4
4
years of professional experience

Work History

Service Deli Clerk

Stater Bros
03.2023 - Current
  • Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.

Customer Service Cashier

Kirklands Home Goods
02.2018 - 07.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Assistant Activity Director

Royal Vista Care Center
12.2004 - 05.2005
  • Maintained accurate records of participant attendance, registration data, fees collected, and related operational details to support effective decision-making processes.
  • Increased community engagement through targeted marketing efforts, resulting in higher attendance at events and workshops.
  • Enhanced participant satisfaction by planning and executing diverse recreational activities for various age groups.
  • Streamlined activity scheduling by collaborating with other departments, ensuring efficient use of resources and facilities.

Education

High School Diploma -

San Bernardino Adult School
San Bernardino, CA
06-2023

Skills

  • Time management
  • Telephone etiquette
  • Data entry
  • Listening skills
  • Attention to detail
  • Customer service
  • Appointment scheduling
  • Administrative skills
  • File organization
  • Filing

Timeline

Service Deli Clerk

Stater Bros
03.2023 - Current

Customer Service Cashier

Kirklands Home Goods
02.2018 - 07.2019

Assistant Activity Director

Royal Vista Care Center
12.2004 - 05.2005

High School Diploma -

San Bernardino Adult School
Lillian EGGLESTONCustomer Service
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