Summary
Work History
Skills
Languages
Timeline
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Lillian Fox

Salt Lake City

Summary

Dynamic and detail-oriented professional with extensive experience at Desert Industries, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and achieve sales targets through effective teamwork and communication. Recognized for maintaining high standards of accuracy and reliability in fast-paced environments. Committed to continuous improvement and customer satisfaction.

Work History

Cashier

Desert Industries
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and returns, ensuring satisfaction.
  • Maintained accurate cash drawer, balancing at the end of each shift.
  • Collaborated with team members to optimize store layout for improved sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Putting Price Tags on Items

Desert. Industries
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Janitorial Lead

Delta Center
  • Supervised daily cleaning operations to ensure facility cleanliness and safety standards.
  • Trained and mentored team members on effective cleaning techniques and best practices.
  • Developed and implemented efficient cleaning schedules to optimize workflow.
  • Conducted regular inspections to maintain quality control and service standards.
  • Managed inventory of cleaning supplies, ensuring availability and adherence to budgets.
  • Collaborated with management to address maintenance issues and improve facility conditions.
  • Led team meetings to communicate goals, updates, and performance feedback effectively.
  • Enhanced operational efficiency by recommending equipment upgrades and new cleaning technologies.
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.
  • Conducted regular safety meetings to reinforce compliance with OSHA regulations and company policies.
  • Enhanced team efficiency by providing clear guidance and hands-on training for staff members.
  • Contributed to a positive work environment through open communication channels among team members.
  • Promoted sustainability initiatives, implementing eco-friendly cleaning practices in daily operations.
  • Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
  • Established a proactive approach towards preventative maintenance, reducing the need for reactive measures.
  • Collaborated effectively with other departments, streamlining processes for seamless integration of services.
  • Reduced maintenance costs by promptly addressing minor repairs before escalation.
  • Optimized scheduling processes, ensuring adequate staffing levels during peak times and reduced labor costs during slow periods.
  • Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
  • Facilitated successful project completion by coordinating tasks among team members.
  • Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
  • Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings.
  • Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored staff performance and provided feedback to drive productivity.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Established and enforced safety protocols and guidelines for staff.
  • Maintained required records of work hours, budgets and payrolls.

Refurbisher

Kmart
  • Restored damaged merchandise to meet quality standards for resale.
  • Operated various tools and equipment efficiently during refurbishment processes.
  • Collaborated with team members to streamline operations and enhance workflow efficiency.
  • Inspected items for defects, ensuring adherence to Kmart's quality assurance guidelines.
  • Maintained organized workstations to improve safety and productivity levels.
  • Assisted in training new staff on refurbishment techniques and safety protocols.
  • Implemented improvements in refurbishing methods to reduce turnaround time on products.
  • Monitored inventory levels of materials needed for refurbishment tasks, reporting shortages promptly.
  • Trained new hires on best practices for refurbishing processes, contributing to overall team success.
  • Developed expertise in various types of refurbishment projects, expanding the company''s service offerings to clients.
  • Achieved cost savings with careful sourcing of replacement parts and materials from reliable suppliers.
  • Implemented quality control measures that resulted in fewer returns or complaints from customers.
  • Developed strong relationships with vendors, negotiating discounts on materials without compromising quality.
  • Assisted in the creation of marketing materials highlighting the benefits of choosing refurbished products, attracting new clientele and expanding the company''s reach.
  • Increased efficiency by streamlining refurbishment processes and implementing time-saving techniques.
  • Restored previously discarded products to like-new condition, extending their lifespan and reducing landfill waste.
  • Green initiatives were integrated into refurbishment processes to promote sustainability within the company while maintaining high-quality standards.
  • Supported inventory management by accurately tracking refurbished items and updating records accordingly.
  • Consistently met or exceeded performance targets through meticulous attention to detail and strong work ethic.
  • Improved client satisfaction with timely completion of projects, meeting deadlines consistently.
  • Reduced waste by utilizing recycled materials whenever possible during the refurbishment process.
  • Updated knowledge of industry trends and technologies, ensuring high-quality workmanship at all times.
  • Maintained a safe working environment by adhering to strict safety guidelines and protocols.
  • Optimized workflow by creating organized workstations, promoting a clean and efficient workspace for all team members.
  • Contributed to company growth by providing exceptional customer service, resulting in repeat business and referrals.
  • Collaborated with team members to develop innovative solutions for complex refurbishment challenges.
  • Provided expert advice on proper care and maintenance of refurbished items, increasing customer satisfaction levels.
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods and aged finishes.
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.
  • Provided guidance, assistance and training to employees when needed.
  • Reviewed time sheets and work orders.
  • Repaired damaged items using different chemicals and tools.
  • Set production goals and motivated team to achieve such goals.
  • Verified finishing met established standards for color, textures, metallic, exotic woods and aged finishes.
  • Developed and implemented new production processes.
  • Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
  • Continually sought to reduce costs, accelerate throughput time, minimize work in process and improve quality.
  • Disassembled items to prepare for finishing using hand tools.
  • Produced smooth finishes by removing imperfections before and after applying coats.
  • Finished furniture with high-quality finishes through careful application of compounds such as stain, oil, and paint.
  • Selected appropriate type of finish for use in each project.
  • Created antique looks and other unique finishes with paint and stains.
  • Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
  • Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
  • Protected final finishes by applying lacquers and other sealants.
  • Consulted with customers and Type team members to develop optimal finish strategies.
  • Brushed bleaching agents on wood surfaces to restore natural color.

Service Deli Clerk

Smiths Food And Drug
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and returns, ensuring satisfaction.
  • Maintained accurate cash drawer, balancing at the end of each shift.
  • Collaborated with team members to optimize store layout for improved sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Order taking
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Conflict resolution
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • POS systems
  • Staff training
  • Refund handling
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Order packaging
  • Decision making aptitude
  • Sales expertise
  • Daily reporting
  • Product recommendations
  • Retail merchandising
  • Drawer balancing
  • Returns processing
  • Point of sale operation
  • Purchase assistance
  • Point-of-sale system operation
  • Order verification
  • Reports and documents
  • Point of sale proficiency
  • Records maintenance
  • Fraud prevention awareness
  • Loss prevention
  • Identification checks
  • Loyalty program promotion
  • Proficient in software
  • Staff mentoring
  • Payment posting
  • Regulatory compliance
  • Liquor regulations and compliance
  • Sales techniques mastery
  • Report preparation
  • Expense tracking
  • Liquor law compliance
  • Spirit, wine, and beer expertise
  • Multitasking and organization
  • Organizational growth
  • Clear communication
  • Empathy and patience
  • Data entry
  • Inventory restocking
  • Training and onboarding
  • Complaint resolution
  • Credit card processing
  • Basic math
  • Visual merchandising
  • Upselling techniques
  • Sales transactions
  • Promotions and discounts
  • Receipt handling
  • Online orders preparation
  • Touching grass (test)
  • Gift card handling
  • Scanner operations
  • Ordering and stocking
  • Merchandise exchange
  • Financial records oversight
  • Transaction handling
  • Dependability and reliability
  • Credit and cash transactions
  • Point-of-sale system
  • Checkout monitoring
  • Hospitality and accommodation
  • Problem-solving
  • Honest and dependable

Languages

Spanish
Limited Working

Timeline

Cashier

Desert Industries

Putting Price Tags on Items

Desert. Industries

Janitorial Lead

Delta Center

Refurbisher

Kmart

Service Deli Clerk

Smiths Food And Drug

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