Lillian Garza
Edinburg,TX
Summary
Over ten years of comprehensive human resources experience including staff recruitment and placement, training and development, employee relations management and policy and procedure implementation. Strong interpersonal and communication skills together with the ability to discharge multiple responsibilities efficiently results in the achievement of company-wide human resource goals.
Overview
19
19
years of professional experience
Work History
Human Resources Generalist
Spectrum
McAllen, TX
10.2019 - Current
- Researched employee relations issues and conducted meetings with employees and supervisors.
- Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
- Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests.
- Conduct employee-related investigations as necessary.
- Handle workers compensation, first report of injury database and safety regulations process.
- Coordinate the administration of all leave of absence programs and processes, including the Transitional Work Program and Accommodations Process.
- Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination.
Human Resources Generalist III
Wonderful Citrus
Mission, TX
03.2018 - 09.2019
- Provide support in employee relations, training initiatives, new employee orientation, company events and leave of absence.
- Actively communicates health and safety information to employees and participates in accident, injury and illness prevention activities.
- Administer policies and procedures as required, new hire paperwork, including 1-9s, W-4s, background screen, drug testing, etc.
- Maintaining a proactive employee relations environment balancing management and employee concerns.
- Assist the HR team to support all major Human Resource policies and procedures.
- Help with general employee questions, employee relation’s issues and company policy matters.
- Maintain HRIS to include Payroll and all HR requirements.
- Initiate and support all company wellness events.
- Benefit administration advisor.
- Perform special projects as needed within the HR function.
Human Resources Manager
HEB Park Stadium
Edinburg, TX
04.2017 - 03.2018
- Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Contributed to establish the company wage and salary structure, pay policies, and oversee the variable pay systems within the company.
- Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.
- Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations, maintaining records, representing the organization at hearings.
- Partner with management to communicate Human Resources policies, procedures, programs, and laws.
- Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
- Developing and implementing HR strategies and initiatives aligned with the overall business strategy.
- Contributes to team effort by accomplishing related results as needed.
Human Resources Generalist
De Alba Bakery
Pharr, TX
08.2016 - 01.2017
- Administer various human resource plans and procedures for all organization personnel.
- Assist in the development and implementation of personnel policies and procedures.
- Conduct recruitment efforts for every position.
- Conduct employee on boarding and help plan training & development.
- Maintain compliance with federal, state and local employment and benefits laws and regulations.
- Maintain employee files and records in electronic and paper form.
- Maintain payroll information by collecting, calculating, and entering data.
Target- Executive Team Leader
Target
Brownsville, TX
05.2013 - 06.2016
- Effectively executed Leader on Duty (LOD) responsibilities by ensuring smooth total store operations on a consistent basis.
- Lead a compliance culture that mitigates financial and legal risk.
- Focused on compliance, integrity and safety.
- Developed business leaders using impactful talent management tools.
- Effectively execute and lead the team through new initiatives and change.
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
- Managed talent by developing and cross training team members in order to support business needs.
Human Resources Team Leader
Target
Laredo, TX
02.2006 - 04.2013
- Train and develop a talented team to provide an inclusive, diverse, and safe culture.
- Assessed and selected top talent at the hourly team members and team leader levels by interviewing new candidates for hire and current team members promotion.
- Actively participated in the performance management process, which includes, recognizing, coaching, providing meaningful feedback, and writing and delivering performance reviews.
- Analyze schedules to ensure proper staffing levels that meet business needs.
- Lead strategically by creating goals and action plans to accomplish them.
- Organized and led new team member orientation and training to promote collaboration.
- Created weekly store schedules to ensure adequate coverage during peak times.
Education
Masters of Science - Human Resources Management
Southern New Hampshire University
2019
Bachelor of Science - Graphic Design
Full Sail University
2012
Skills
- Recruitment/staffing
- Benefits administration
- Interviewing
- Employee relations
- Performance management systems
- Training and development
- Payroll Administrator
- Record Maintenance
- FMLA/LOA
- Good communication and organizational skills
- Bilingual
Languages
Ability to read, write, and communicate in both in English and Spanish.
Timeline
Human Resources Generalist
Spectrum
10.2019 - Current
Human Resources Generalist III
Wonderful Citrus
03.2018 - 09.2019
Human Resources Manager
HEB Park Stadium
04.2017 - 03.2018
Human Resources Generalist
De Alba Bakery
08.2016 - 01.2017
Target- Executive Team Leader
Target
05.2013 - 06.2016
Human Resources Team Leader
Target
02.2006 - 04.2013
Masters of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Graphic Design
Full Sail University
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