Lillian Grace Parent
Dacula,GA
Summary
Motivated and friendly worker with a strong sense of dependability and punctuality, coupled with a positive attitude. Thrives in collaborative team environments and consistently delivers excellent customer service. Enthusiasm for learning and advancing skills is unwavering. Background in legal research, document preparation, and case management. Leverages organizational skills and meticulous attention to detail to maintain accurate case files and provide effective support to attorneys. Extensive knowledge of legal procedures and protocols ensures a seamless workflow, ultimately contributing to successful case outcomes.
Overview
7
7
years of professional experience
Work History
Paralegal
Lueder, Larkin & Hunter
07.2024 - Current
- Reduced attorney workload by drafting routine legal documents such as Demand letters, Verifications of debt, Notices with Liens Payment plan Acceptance letters , Etcetera.
- Managed scheduling of deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Collaborated on collection and dispute resolution issues.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Collaborated with legal team members to prepare and file necessary documents for court proceedings, leading to favorable judgments.
- Maintained strict confidentiality in all aspects of client information, ensuring compliance with applicable laws and regulations.
- Managed a high-volume caseload, prioritizing tasks to ensure timely completion and optimal results.
- Improved client payment rates by negotiating settlements and establishing payment plans.
- Drafted persuasive demand letters that clearly outlined client expectations regarding payment timelines and consequences for nonpayment.
- Handled complex cases involving multiple parties or disputed claims while maintaining a high success rate in securing payments owed to clients.
- Analyzed account payment histories.
- Adhered to fair debt collection practices.
- Researched statutes, decisions, legal articles, and codes.
- Collaborated with attorneys to develop strategies for each case.
Personal Assistant
WFO Racing
01.2020 - Current
- Performed shopping, bill payment, and mail management duties for professionals
- Organized computer files, sensitive documents, and home office supplies
- Scheduled automated reminders to send alerts for important tasks and deadlines
- Typed, compiled and prepared reports and correspondence
- Maintained office organization and tidiness, creating welcoming environment for clients and visitors
- Ran errands to retrieve drycleaning, pick-up food and mail or ship packages
- Planned events based on departmental needs and personal requests
- Upheld highly organized and detailed to-do list for CEO
- Kept track of project timelines and deadlines, notifying upcoming activities in advance
- Planned executive air travel, hotel accommodations, and meeting agendas
- Managed all Commercial Properties
- Wrote and Documented all Leases For Commercial Properties
- Prepared Orders For Products Needed For Team
Legal Assistant
Ghoshen Law Firm LLC
02.2024 - 07.2024
- Assessed files, mail and legal documents to gather information and locate missing or incomplete records
- Assembled exhibits, affidavits and other legal documents
- Produced variety of written documents and materials using wide range of office software applications
- Including CloudLex, Slack, Microsoft Outlook and Word, TLO search, Odyssey E-filing System, and Peach Court
- Fulfilled discovery obligations and prepared matters for trial
- Notated, reviewed and distributed mail and incoming work to appropriate parties
- Communicated with clients to provide assistance with non-legal inquiries
- Tracked filing, hearing and trials dates and scheduled conferences and interviews
- Coordinated attorneys' schedules and activities to monitor deadlines and schedule meetings and seminar activities
- Preserved passwords and access information for various legal websites
- Processed filing of court documents and collated evidence and other legal documents for case files
- Scheduled client meetings and prepared meeting documents and minutes
- Assisted with organization, entity formation and processing and tracking annual report filings
- Collected online legal and non-legal data to support cases assigned
- Maintained confidentiality of litigation, negotiations for settlement, and depositions
- Proofread legal documents, contracts, and correspondence for legal team
- Worked effectively and efficiently on multiple projects in busy work environment
- Gathered information and data for use by attorneys in preparing for cases and hearings
- Arranged meetings, trial dates, and depositions on firm's master calendar
- Reviewed and evaluated fact-finding and problem-solving methods
- Coordinated timely and accurate filing of court pleadings with court clerk
Front Desk Manager
Legendary Auto
06.2023 - 02.2024
- Supervised front desk cash management, accepted and recorded vouchers and processed credit cards
- Responded to guest complaints and researched issues to develop solutions and negotiate results
- Counted cash and other methods of payment at end of shift to verify and balance accounts
- Maintained All Part Receipts
- Managed all files and records
- Kept track of all incoming and outgoing funds
- Ran all reports for sales
Account Manager
USA Management
02.2023 - 07.2023
- Managed Accounts for Aquatic Centers across the US
- Supported partners by conducting training, seminars and educational presentations
- Maintained assigned territory revenue base by managing account retention and renewals
- Developed trusting rapport with recurring clients to reinforce brand loyalty and encourage continued patronage
- Generated new clients through researching, cold calling and networking within defined markets
- Generated New hires through recruiting and traveling to surrounding schools
- Generated New Hire Questionnaire
- Managed, reviewed and delivered client solutions for different needs
- Attended regular training to stay abreast of updated technical data regarding industry products, materials and equipment
- Resolved customer issues quickly to recapture customer loyalty and prevent lost sales
- Kept up-to-date on current and upcoming product and service offerings
- Educated customers on features and benefits of products and provided demonstrations
- Trained junior staff members in proven sales strategies and techniques
Personal Assistant to the Owner
ARD Motorsports
08.2018 - 11.2020
- Organized computer files, sensitive documents, and home office supplies
- Performed shopping, bill payment, and mail management duties for professionals
- Maintained office organization and tidiness, creating welcoming environment for clients and visitors
- Typed, compiled and prepared reports and correspondence
- Upheld highly organized and detailed to-do list for CEO
- Kept track of project timelines and deadlines, notifying upcoming activities in advance
- Ran errands to retrieve drycleaning, pick-up food and mail or ship packages
- Scheduled automated reminders to send alerts for important tasks and deadlines
- Maintained Payroll
- Planned events based on departmental needs and personal requests
- Planned executive air travel, hotel accommodations, and meeting agendas
- Scheduled and set-up meetings and conference calls, prepared agendas and documented minutes
Education
Real Estate
Barney Fletcher
Duluth, GA03.2021
GED - undefined
Gwinnett Tech
Duluth, GA05.2019
Skills
- Effective calendar coordination
- Customer relationship management
- Project management
- Call Screening
- Budget oversight
- Daily operations management
- Support for operational processes
- Prioritization and task management
- Organizing and Preparing Meetings
- Active driver's license
- Housekeeping
- Strong Problem Solver
- Customized personal assistance
- Dedicated Team Player
- Travel Coordination
- Database entry
- Personal Correspondence
- Event Planning
- Schedule Management
- Time Management
- Attention to Detail
- Appointment Scheduling
- Shopping services
- Travel Arrangements
- Customer Service
- Scheduling
- Vendor Relationship Management
- Transporting Clients
- Mail Sorting
- Legal research
- Proficient in MS office
- Case management
- Client communication
Timeline
Paralegal
Lueder, Larkin & Hunter
07.2024 - Current
Legal Assistant
Ghoshen Law Firm LLC
02.2024 - 07.2024
Front Desk Manager
Legendary Auto
06.2023 - 02.2024
Account Manager
USA Management
02.2023 - 07.2023
Personal Assistant
WFO Racing
01.2020 - Current
Personal Assistant to the Owner
ARD Motorsports
08.2018 - 11.2020
GED - undefined
Gwinnett Tech
Real Estate
Barney Fletcher
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