Lillian Hanlon
Sandyston,New Jersey
Summary
Detail-oriented worker with strong problem-solving skills and flexibility when approached with change. Proven ability to assist in business operations and deliver exceptional customer service through both serving and basic interactions. Excels in time management and teamwork.
Overview
5
5
years of professional experience
Work History
Assistant to the Business Administrator
Lake Management Sciences
Sandyston, NJ
05.2023 - Current
- Assisted in the preparation of reports, ensuring accuracy and timely delivery.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Server
John's Of Arthur Ave. Milford
Milford, PA
05.2025 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area during service hours.
- Managed cash transactions efficiently, providing accurate change to customers.
- Adapted quickly to changing priorities and high-pressure situations during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Dog Caretaker
Kountry Kennels
Sandyston, NJ
05.2024 - 09.2024
- Supervised daily care routines for dogs, ensuring a safe and clean environment.
- Administered medications and treatments as directed by veterinarians.
- Implemented quality control measures for cleanliness and sanitation standards within facilities.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Reduced stress levels in dogs by implementing appropriate exercise routines and play sessions.
- Enhanced facility cleanliness, minimizing risk of disease transmission among dogs in the facility.
Cashier
Yellow Cottage Deli & Bakery
Branchville, NJ
05.2021 - 08.2023
- Managed Front of House service and transactions as solo cashier on shift
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted with inventory management by restocking shelves and monitoring product levels.
- Contributed to a positive store environment through friendly interactions with customers and staff.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Education
Bachelor of Arts - Anthropology
Fordham University
Bronx, NY05-2029
High School Diploma -
Kittatinny Regional High School
Newton, NJ06-2025
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Problem-solving
- File and record keeping
- Basic mathematics
- Microsoft Office Suite
- Flexibility and adaptability
Timeline
Server
John's Of Arthur Ave. Milford
05.2025 - 08.2025
Dog Caretaker
Kountry Kennels
05.2024 - 09.2024
Assistant to the Business Administrator
Lake Management Sciences
05.2023 - Current
Cashier
Yellow Cottage Deli & Bakery
05.2021 - 08.2023
Bachelor of Arts - Anthropology
Fordham University
High School Diploma -
Kittatinny Regional High School