Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lillian Harkell

Coeur D'Alene,ID

Summary

A highly motivated employee with a desire to take on new challenges. Someone who has a strong work ethic, is adaptable, flexible and learns fast on new and challenging tasks. Ability to be hard working and devoted to giving every customer a positive and memorable experience. Motivated to learn and takes constructive criticism positively as well as maintaining hygienic standards to present myself and the company.

Overview

2
2
years of professional experience

Work History

Front End Assistant

Costco Wholesale Corp
06.2024 - 08.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Approached every question or concern with calm and level-headed approach.
  • Maintained organized and orderly front end and removed carts, boxes, and debris.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Service Team Member

Panda Express
09.2023 - 06.2024
  • Kept front counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining area frequently to clean up spills, wipe down tables and restock stations.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Apparel and Online Grocery Associate

Walmart
10.2022 - 09.2023
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Served customers with knowledgeable, friendly support.



  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's vehicle.

Education

High School Diploma -

Hillsborough Virtual K-12
Tampa, FL
05.2022

No Degree -

Chamberlain High School
Tampa, FL
2021

Skills

  • Quick Learner
  • Cash Handling Accuracy
  • Answering and directing calls
  • Adaptable and flexible
  • Excellent written and verbal communication
  • Friendly and helpful
  • Honest and dependable

Languages

Spanish
Limited Working

Timeline

Front End Assistant

Costco Wholesale Corp
06.2024 - 08.2024

Service Team Member

Panda Express
09.2023 - 06.2024

Apparel and Online Grocery Associate

Walmart
10.2022 - 09.2023

High School Diploma -

Hillsborough Virtual K-12

No Degree -

Chamberlain High School

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Lillian Harkell