Lillian Herbert
Portland,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Mental Health Aide
Cascadia Healthcare
10.2006 - 07.2024
- Educated clients on stress management, relaxation techniques, nutrition, and lifestyle changes.
- Organized recreational activities for groups of mentally ill patients to enhance engagement.
- Collaborated with healthcare professionals to optimize patient care.
- Prescribed medications as appropriate under physician supervision.
- Provided crisis intervention services during emergencies.
- Developed strong client relationships based on trust and respect.
- Prioritized tasks to efficiently achieve service goals.
- Delivered excellent customer service in person and over the telephone.
- Demonstrated strong telephone etiquette and problem-solving skills.
- Managed inventory and supplies to ensure availability.
- Assisted customers with requests and inquiries to enhance satisfaction.
Education
Mount Hood Community College
Gresham, ORSkills
- Cultural Awareness
- Decision-Making
- Computer Skills
- Individual Counseling
- Clinical Documentation
- Medication Administration
- Clean rooms
- Continuous Improvement
- Interpersonal Communication
- Safety Management
- Team building
- Patient Monitoring
- Effective Communication
- Active Listening
- Problem-solving abilities
Timeline
Mental Health Aide
Cascadia Healthcare
10.2006 - 07.2024
Mount Hood Community College
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