Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Lillian Hogya

Painesville,OH

Overview

2
2
years of professional experience
1
1
Certification

Work History

Therapeutic Behavioral Specialist

Viaquest
Painesville , OH
10.2023 - Current
  • Developed positive relationships with clients by establishing trust through active listening and validation of feelings.
  • Created an environment that was safe, supportive and conducive to learning new skills.
  • Engaged clients in various creative activities aimed at helping them express their emotions more effectively.
  • Assisted clients in developing life skills such as problem-solving, communication, conflict resolution and decision-making abilities.
  • Conducted assessments of clients' mental health and developed treatment plans based on results.
  • Participated in specialized trainings related to trauma informed care and best practices for working with children who have experienced abuse or neglect.
  • Monitored and recorded client progress towards behavioral goals.
  • Participated in ongoing professional development to stay current with best practices.

Qualified Mental Health Specialist

Ravenwood Healthcare
Chardon, OH
02.2022 - 08.2023
  • Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
  • Provided crisis intervention services to individuals in need of immediate assistance.
  • Assisted clients in developing healthy relationships and improved communication skills.
  • Participated in case reviews, clinical meetings, training sessions, staff meetings.
  • Utilized de-escalation techniques during high stress situations involving distressed individuals.
  • Responded promptly and efficiently to incoming calls while remaining calm under pressure.
  • Served as a mentor for new volunteers by sharing knowledge gained through previous experience working on the crisis line hotline.
  • Participated in team discussions about strategies for responding to difficult calls or situations.
  • Conducted follow-up calls with callers to ensure that their needs were met and they had access to necessary services.
  • Educated callers on available community resources, including mental health providers, shelters, food banks.
  • Performed administrative tasks such as data entry, logging calls, filing paperwork.
  • Assisted in developing safety plans for callers who were at risk for suicide or self-harm.
  • Attended staff meetings and trainings related to crisis line operations and protocols.

Education

Bachelor of Arts - Psychology

Kent State University
Kent, OH
06-2022

Master of Science - Counseling

Grand Canyon University
Arizona

Skills

  • Suicide Prevention
  • Mental Health Assessment
  • Stress management techniques
  • Self-Care Promotion
  • Collaborative Problem-Solving
  • Individualized Treatment Planning
  • Multicultural Competence
  • CPR/First Aid certified

Affiliations

  • Volunteer work at local skating rink

Accomplishments

High GPA in Undergrad and in masters.

Certification

  • CPR and first aid (2023)
  • AEGIS training (2023)

Timeline

Therapeutic Behavioral Specialist

Viaquest
10.2023 - Current

Qualified Mental Health Specialist

Ravenwood Healthcare
02.2022 - 08.2023

Bachelor of Arts - Psychology

Kent State University

Master of Science - Counseling

Grand Canyon University
  • CPR and first aid (2023)
  • AEGIS training (2023)

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Lillian Hogya