Lillian Jacobs
Murfreesboro,TN
Summary
Hardworking, outgoing, and friendly individual with excellent social skills, communication abilities, and customer service background. Dedicated to prioritizing the customer experience and maintaining a positive work environment, all while representing a mission that is firmly believed in.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Ohenrys
05.2022 - 05.2023
- Listened carefully to customer requests and created personalized beverages, improving customer's experience.
- Trained new employees, sharing knowledge of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Controlled line and crowd with quick, efficient service.
- Strived to effectively communicate with teammates to improve and maintain peaceful, friendly, and efficient work spaces.
Orchard Worker
Indian Springs School
05.2020 - 08.2020
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on the orchard's status.
- Removed brush, fallen fruit and trash to maintain clean and safe orchard.
- Packed and loaded orchard harvests into appropriate boxes.
Teaching Assistant Volunteer
Indian Springs School
08.2021 - 05.2023
- Taught courses under guidance of senior instructors.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Shared important information with students concerning upcoming assignments and exams.
- Skilled at working independently and collaboratively in a team environment.
- Served as a bridge between students and instructors to voice concerns, settle in class disputes, and maintain a positive environment.
Education
Bachelor of Science - Audio Production
Middle Tennessee State University
Murfreesboro, TN05.2027
High School Diploma -
Indian Springs School
Birmingham, AL05.2023
Skills
- Customer Interaction
- Collaborative Relationships
- Positive Reinforcement
- Efficiency
- Hardworking
- Passionate
Certification
- Food Handler's License - [May 2022-May 2025]
Timeline
Barista
Ohenrys
05.2022 - 05.2023
Teaching Assistant Volunteer
Indian Springs School
08.2021 - 05.2023
Orchard Worker
Indian Springs School
05.2020 - 08.2020
Bachelor of Science - Audio Production
Middle Tennessee State University
High School Diploma -
Indian Springs School
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