Summary
Overview
Work History
Education
Skills
Languages
Timeline
Awards
Generic

Lillian Kelly

Katy

Summary

Developed strong customer service and communication skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.

Overview

3
3
years of professional experience

Work History

Assistant Dance Instructor

Melissa Robinson Dance
02.2024 - 08.2025
  • Technique Training for Middle School and High School Dancers
  • Personalized Performance Preparation
  • Competition, Studio, and Dance Team Training
  • Provided constructive feedback to students, fostering growth in their technical abilities and confidence.

Server

On The Kirb Restaurant
02.2025 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Hostess

On The Kirb Restaurant
09.2023 - 06.2025
  • Greet and provide an enjoyable dining experience
  • Answer phones, manage reservations, and expedite To-Go orders
  • Set and clean tables, take drink orders
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Lifeguard

Sweetwater Pools
06.2022 - 09.2024
  • Certified in CPR, first-aid, and water safety
  • Enforce pool regulations and administer first aid in the event of injury while providing service to patrons
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.

Education

High School Diploma -

Obra D. Tompkins High School
Katy, Texas
05.2025

Skills

  • Safety awareness
  • Dance style versatility
  • Group coordination
  • Safety
  • Patience and encouragement
  • Teaching techniques
  • Class leadership
  • Social media promotion
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server

On The Kirb Restaurant
02.2025 - 06.2025

Assistant Dance Instructor

Melissa Robinson Dance
02.2024 - 08.2025

Hostess

On The Kirb Restaurant
09.2023 - 06.2025

Lifeguard

Sweetwater Pools
06.2022 - 09.2024

High School Diploma -

Obra D. Tompkins High School

Awards

National Honor Society of Dance Arts Member (Grades 10,11,12), National Honor Society Member (Grade 11), Universal Dance Association High School National Competition, Elite Team Jazz 10th Place, Game Day 11th Place, Ascension Dance Team Judges Choice Awards (Grades 9,10,11), Ascension Dance Superior Team Award (Grade 11), Ascension Dance Challenge Elite Team Award (Grade 11), Ascension Dance Overall Medium Team Champion (Grade 11), Elite Team Jazz Champion, Medium Lyrical, Pom, Contemporary, and Game Day Champion, Overall Contemporary 1st Runner Up, Ascension Dance Challenge Elite Officer Award (Grade 11), Ascension Dance Runner-Up Overall Officers (Grade 11), Ascension Dance Challenge Elite Officers (Grade 11), Overall and Medium Officer Contemporary and Jazz 1st Runner-Up, Medium Officer Lyrical 2nd Runner Up, Ascension Dance Overall Medium Team Champion (Grade 10), Ascension Dance Best in Class Spectrum II Medium Team (Grade 10), Contemporary, Lyrical, and Pom Champion, Jazz 1st Runner Up, Crowd Pleasers 5th Runner-Up Solo Award, Crowd Pleasers Grand Champion Medium Officer Award (Grade 11), Medium Officer Lyrical Winner, Diamond Award, Medium Officer Contemporary Winner, High Platinum Award, Medium Officer Jazz 1st Runner Up, High Platinum Award, Crowd Pleasers Overall Grand Champion Award 1st Runner-Up, Crowd Pleasers Team Pom Diamond Award, Crowd Pleasers Outstanding Artistry Award, Contemporary and Lyrical, Crowd Pleasers Grand Champion Select Medium Team, Crowd Pleasers Showcase Elite Select Division 2nd and 4th Runner-Up

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