Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillian Kingston

Vancouver

Summary

Energetic and outgoing 21-year-old female with a passion for delivering exceptional customer experiences. Proven track record in cashiering, customer service, and merchandising roles, demonstrating excellent interpersonal skills and a keen eye for detail. Able to handle high-pressure situations with a smile and maintain a positive attitude, ensuring customer satisfaction. Adept at managing cash transactions, organizing merchandise displays, and offering product recommendations. Seeking an opportunity to contribute my enthusiasm and expertise to a dynamic team while further developing my skills in a customer-focused environment.

Overview

5
5
years of professional experience

Work History

Delivery coordinator/ Fulfillment

Lowes
09.2024 - Current
  • Consulted with customers about delivery and order preparation requests.
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Coordinated with sales teams to prioritize and manage high-priority orders, resulting in increased customer satisfaction.
  • Followed company policies and procedures during shift.

Merchandise

Columbia Distributing
02.2023 - 07.2024
  • Consult with advertising or sales staff to determine the type of merchandise to be featured and time and place for each display
  • Stocked shelves to store manager's liking
  • Trained new hires
  • Performed call backs to ensure the store was happy
  • Built displays and figured out the best way to present it

Cashier/sales floor associate

Parkrose Hardware
12.2020 - 05.2024
  • Completed cashier services
  • Answered company phones in professional manner
  • Provided customer service and knowledge of products
  • Multi-tasked
  • Stocked shelves & helped create new store displays
  • Provided customer load-out to vehicle of store bought product

Cashier/Customer Service

Kohl's
11.2019 - 01.2020

Education

High School Diploma -

Union High School
Vancouver, Washington
06.2022

Skills

  • Delivery tracking
  • Schedule coordination
  • Complaint handling
  • Merchandise inspections
  • Forklift operation
  • Cash handling experience
  • Decision-making
  • Workplace safety

Timeline

Delivery coordinator/ Fulfillment

Lowes
09.2024 - Current

Merchandise

Columbia Distributing
02.2023 - 07.2024

Cashier/sales floor associate

Parkrose Hardware
12.2020 - 05.2024

Cashier/Customer Service

Kohl's
11.2019 - 01.2020

High School Diploma -

Union High School
Lillian Kingston