Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lillian Langley

Murrieta,CA

Summary

Dynamic professional with extensive experience in customer service and food safety, notably at Deli Belly. Proven ability to lead teams and enhance operational efficiency. Skilled in kitchen equipment operation and cash handling, consistently delivering exceptional service and maintaining high standards of cleanliness and organization. Committed to fostering positive customer relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant

April Thomas & Associates
Temecula, CA
03.2025 - Current
  • Assisted with project documentation and maintained organized records for easy access.
  • Provided administrative support by handling correspondence and managing office supplies.
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Scheduled meetings, appointments and travel arrangements for staff members.

Hostess / Waitress

One Sushi
Murrieta, CA
01.2024 - 03.2025
  • Greeted and seated guests in a friendly and welcoming manner.
  • Assisted guests with menu inquiries and special requests efficiently.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Took accurate orders and communicated them to kitchen staff efficiently.
  • Served food and beverages promptly while maintaining presentation standards.
  • Handled cash transactions and processed payments accurately.
  • Maintained cleanliness and organization of tables and dining area.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Developed positive relationships with regular customers through friendly conversation.

Cook

Rubios Costal Grill
Murrieta, CA
12.2023 - 01.2024
  • Maintained cleanliness and organization of kitchen and food preparation areas.
  • Followed recipes accurately to maintain consistent food quality and presentation.
  • Operated kitchen equipment safely and efficiently to enhance productivity.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.

Cashier /Line Cook

Potato Corner
Escondido, CA
02.2023 - 12.2023
  • Maintained cleanliness and organization of the service area and dining space.
  • Delivered excellent customer service by addressing inquiries and resolving issues.
  • Followed food safety protocols to maintain product quality and hygiene standards.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Operated kitchen equipment, including fryers and ovens, following safety protocols.
  • Followed recipes precisely to ensure consistency in taste and quality of meals.
  • Cooked multiple orders simultaneously during busy periods.

Shift Lead

Deli Belly
San Diego, CA
02.2022 - 02.2023
  • Supervised daily operations to uphold food safety standards and team compliance.
  • Trained new employees on customer service protocols and deli procedures.
  • Resolved customer complaints to improve satisfaction and foster loyalty.
  • Implemented best practices for cleanliness and organization in food preparation areas.
  • Executed opening and closing procedures, including cash counting and alarm management.
  • Maintained store appearance through cleaning, stocking shelves, and product display.
  • Handled cash register transactions accurately while providing exceptional customer service.
  • Prepared fresh ingredients for daily menu items efficiently.

Education

High School Diploma -

Patrick Henry High School
San Diego, CA
06-2021

Some College (No Degree) - Business

Palomar College
San Marcos, CA

Skills

  • Food safety
  • Kitchen equipment operation
  • Customer service
  • Time management
  • Team collaboration
  • Cash handling
  • Food handling
  • Frying
  • Cooking
  • Office administration
  • Data entry
  • POS System

Certification

  • Food Handlers Certificate

Languages

American Sign Language
Limited

Timeline

Assistant

April Thomas & Associates
03.2025 - Current

Hostess / Waitress

One Sushi
01.2024 - 03.2025

Cook

Rubios Costal Grill
12.2023 - 01.2024

Cashier /Line Cook

Potato Corner
02.2023 - 12.2023

Shift Lead

Deli Belly
02.2022 - 02.2023

High School Diploma -

Patrick Henry High School

Some College (No Degree) - Business

Palomar College

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