Lillian Ledoux
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Zipps Sports Grill & Goldies Sports Cafe
03.2022 - Current
- Serve high customer volumes during special events, nights, and weekends.
- Develop loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assist with staff training, sharing expertise in bartending techniques and customer service best practices.
- Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
Head Coach
Aspire Volleyball
11.2021 - Current
- Motivate athletes through effective goal-setting strategies, resulting in increased drive towards personal improvement.
- Enhance team performance by implementing strategic training plans and conducting regular practice sessions.
- Coordinate summer camps and tryouts for athletes interested in extra training
- Lead in both head and assistant positions in ages ranging from eight to seventeen
- Previous Awards: 2022 AAU Festival Fiesta 14U 1st Place
Assistant Operations Manager
European Wax Center
05.2019 - 02.2022
- Assisted 100 to 150 guests in scheduling and rebooking reservations daily
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Associate
JCPenney
11.2016 - 04.2019
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Science - Criminology, Criminal Justice, and Psychology
Arizona State University-Tempe
Tempe, AZ05.2023
High School Or Equivalent -
Cherokee Trail High School
Aurora, CO05.2019
Skills
- Management
- Customer Support
- Sports Coaching
- Bartending
- Guest Service
Certification
- Food Handler - Present
- ServSafe Alcohol - Present
- SafeSport Training - Present
Awards
Employee of the Year - January 2021
Timeline
Bartender
Zipps Sports Grill & Goldies Sports Cafe
03.2022 - Current
Head Coach
Aspire Volleyball
11.2021 - Current
Assistant Operations Manager
European Wax Center
05.2019 - 02.2022
Sales Associate
JCPenney
11.2016 - 04.2019
Bachelor of Science - Criminology, Criminal Justice, and Psychology
Arizona State University-Tempe
High School Or Equivalent -
Cherokee Trail High School
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