Lillian Loutzenhiser
Macomb,MI
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walgreen's Drug Store. Skilled in cash handling and demonstrating empathy towards customers, I significantly contributed to a positive shopping experience. Leveraged professionalism and courtesy to resolve issues efficiently, ensuring customer loyalty and repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I'm very good with people and enjoy helping others.
Overview
1
1
year of professional experience
Work History
Cashier
Walgreen's Drug Store
11.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Sandwich Artist
Tubby's Sub Shops
10.2022 - 02.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Education
High School Diploma -
Chippewa Valley High School
Clinton Township, MI02.2024
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Money Handling
Customer Relations
Professionalism and Courtesy
Timeline
Cashier
Walgreen's Drug Store
11.2023 - 03.2024
Sandwich Artist
Tubby's Sub Shops
10.2022 - 02.2023
High School Diploma -
Chippewa Valley High School