Summary
Overview
Work History
Education
Skills
Timeline
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Lillian McDonald

Lynn Haven,FL

Summary

A reliable and hard-working individual with knack for consistently delivering high-quality results. Being accountable and responsible in every task, I take ownership of my work and ensure deadlines are met with precision. My disciplined approach to time management and problem-solving allows me to maintain focus, adapt to challenges, and meet the expectations of both clients and colleagues. Committed to contributing positively to team dynamics and organizational success while continuously striving for personal and professional growth.

Overview

4
4
years of professional experience

Work History

House Cleaner

Self-employed Cleaner
06.2021 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Returned emptied garbage receptacles to proper locations.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Food Service Worker

Subway
03.2024 - 06.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Developed and maintained positive relationships with customers to enhance service.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Cleaned and organized kitchen, dining and service areas.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Processed customer payments and balanced cash drawers.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Utilized POS system to receive and process food and beverage orders.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Greeted customers and answered inquiries regarding menu items and specials.

Babysitting

Self-Employed
03.2021 - 02.2022
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked effectively in fast-paced environments.
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed and maintained courteous and effective working relationships.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.

Education

Homeschooled
Panama City, FL
03-2024

Skills

  • Home safety management
  • Floor management
  • Cleaning and sanitization
  • Waste disposal
  • Commercial and residential cleaning
  • Surface disinfection
  • Safe chemical handling
  • Window cleaning
  • Housekeeping
  • Floor cleaning
  • Safe cleaning with chemicals
  • Payment collection
  • Customer service
  • Household management
  • Wall scrubbing
  • Work station setup
  • Working quickly
  • Positive attitude
  • Cross-functional teamwork
  • Food allergy awareness
  • Friendly and outgoing
  • Cash register operation
  • Problem-solving
  • Covid-19 safety protocols
  • Flexible schedule
  • Working with diverse people
  • Attention to detail
  • Productivity and efficiency
  • Food and safety standards

Timeline

Food Service Worker

Subway
03.2024 - 06.2024

House Cleaner

Self-employed Cleaner
06.2021 - Current

Babysitting

Self-Employed
03.2021 - 02.2022

Homeschooled

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Lillian McDonald