Lillian Meyers
Crestview Hills,KY
Summary
Professional and knowledgeable hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills, including the ability to offer service in Japanese should the occasion arise.
Overview
10
10
years of professional experience
Work History
English Teacher
Hokuto Board of Education
11.2021 - 12.2025
- Collaborated with colleagues to create interdisciplinary projects that fostered critical thinking and creativity among students.
- Organized extracurricular activities, promoting language skills outside the classroom through clubs and events.
- Developed innovative lesson plans to engage students in English language learning.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
- Improved English proficiency through immersive language activities and real-life conversation practice.
- Promoted cultural exchange and awareness through activities and engaging lessons.
Management
Freelance Publishing
08.2020 - 05.2023
- Managed multiple teams of +40 creatives in the publishing of independent books with sales ranging from $5k to $20K each in profits.
- Provided immediate emergency response and incident management.
- Controlled and balanced project finances and payroll.
- Managed and organized clientele database.
- Collaborated with manufacturing and supply chain management.
Server
Fort Mitchell Public House
10.2019 - 08.2021
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Handled cash transactions accurately
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Busser /Restaurant Hostess
Fort Mitchell Public House
04.2016 - 10.2019
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables for efficient service flow.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Monitored stock levels of utensils and supplies, restocking as needed to support operations.
- Managed restaurant capacity and table allotments.
- Managed and maintained reservation books for optimal service flow and guest experience.
Education
Bachelor of Arts - International Studies
Centre College
Danville, KY05-2021
High School Diploma -
Beechwood High School
Fort Mitchell, Kentucky05-2017
Skills
- Team collaboration
- Problem-solving skills
- Japanese Interpretation
- A comprehensive knowledge of Spanish
- Multi-tasking abilities
- Ability to adapt
- Memory retention
- Cross-cultural communication
- Strong work ethic
Timeline
English Teacher
Hokuto Board of Education
11.2021 - 12.2025
Management
Freelance Publishing
08.2020 - 05.2023
Server
Fort Mitchell Public House
10.2019 - 08.2021
Busser /Restaurant Hostess
Fort Mitchell Public House
04.2016 - 10.2019
Bachelor of Arts - International Studies
Centre College
High School Diploma -
Beechwood High School