LILLIAN MOORE

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer service, cashier, check all receipts as the customer leaves store.

Handled the customers money.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
• Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
• Created a culture of safety awareness among employees through regular presentations and communication on security issues.
• Assisted in developing comprehensive security policies to address potential risks and protect company assets.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Wrote detailed reports of all security breaches and investigations.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Issued access cards to authorized personnel to monitor access points.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.