Lillian Mozzi
Old Hickory,Tennessee
Summary
Attentive Customer Service Representative with 3-years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player. Passionate Teaching Assistant offering 3-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
Overview
3
3
years of professional experience
Work History
Server Assistant
Main Event
Fayetteville, NC
02.2024 - Current
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Customer Service
Hermitage Strike And Spare
Hermitage, TN
09.2021 - 05.2023
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Teacher's Assistant
University School Of Nashville
Nashville, TN
06.2021 - 07.2021
- Summer job worked in 2021, 2022, and 2023
- Reviewed lesson material with students individually or in small groups.
- Maintained safety and security by overseeing students in recess environments.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Education
Psychology
Fayetteville State University
Fayetteville, NC05.2027
High School Diploma -
University School of Nashville
Nashville, TN05.2023
Timeline
Server Assistant
Main Event
02.2024 - Current
Customer Service
Hermitage Strike And Spare
09.2021 - 05.2023
Teacher's Assistant
University School Of Nashville
06.2021 - 07.2021
Psychology
Fayetteville State University
High School Diploma -
University School of Nashville