Lillian Nguyen
Biloxi,MS
Summary
Adept Mammographer, skilled in EMR/EHR and patient care. Excelled in patient education at Merit Health Biloxi, enhancing patient cooperation and experience. Demonstrated exceptional teamwork and detail orientation, significantly improving service delivery and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mammographer
Merit Health Biloxi
06.2024 - Current
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Checked patient details against records to maintain accuracy of procedures.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
Server
Golden Nugget Biloxi Hotel & Casino
05.2022 - 05.2024
- Worked with POS system to place orders and manage bills.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Associate of Applied Science - Radiologic Technology
Mississippi Gulf Coast Community College
Gautier, MS05-2024
Skills
- EMR / EHR
- Effective communication
- Patient education
- Detail-oriented
- Teamwork
- Anatomy and physiology
Certification
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).
- Licensed Radiologic Technologist - [Mississippi] Department of Health or appropriate State Licensing Body.
- Mammography Certification (M) - American Registry of Radiologic Technologists (ARRT).
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
Timeline
Mammographer
Merit Health Biloxi
06.2024 - Current
Server
Golden Nugget Biloxi Hotel & Casino
05.2022 - 05.2024
Associate of Applied Science - Radiologic Technology
Mississippi Gulf Coast Community College
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