Lillian Odden
Grayling,MI
Summary
As a host of Paddle Hard Brewing, I have excelled in excellent communications skills with my co-workers and customers. I have experience managing a waitlist during our busiest hours. I am the greeting face when welcomed into Paddle Hard Brewing.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Canoe Livery Worker
Shelhaven Canoe Livery
07.2023 - 09.2024
- Carrying canoes, kayaks, and tubes out of the water
- Insuring customer safety when exiting there water craft
- Correctly washing tubes, kayaks, and canoes
- Following instructions on how to prepare the water craft for a river trip
Hostess
Paddle Hard Brewing
06.2024 - 08.2024
- Enhanced customer satisfaction by efficiently managing an waitlist and seating arrangements.
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
Server
Pizza Hut
06.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Grayling High School
Grayling, MI06.2024
Skills
- Exceptional communication
- Guest Relations
- Customer Service
- Organization and structure
Accomplishments
I have taken multiple AP classes throughout my time in High School. I have gotten All District titles for Girls Varsity Soccer at Grayling High School.
Certification
CPR/AED/First Aid Certification
I have completed an EMT-B course.
Additional Information
I have Federal Work Study qualifications
Timeline
Hostess
Paddle Hard Brewing
06.2024 - 08.2024
Server
Pizza Hut
06.2024 - 07.2024
Canoe Livery Worker
Shelhaven Canoe Livery
07.2023 - 09.2024
High School Diploma -
Grayling High School
CPR/AED/First Aid Certification
I have completed an EMT-B course.
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