Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Owen

Fairmount,ND

Summary

Dynamic Table Games Manager with extensive experience, excelling in operational efficiency and team development. Proven track record in financial reporting and compliance, fostering a secure gaming environment while enhancing customer service. Strong leadership and problem-solving skills drive successful table game operations and team performance.

Overview

8
8
years of professional experience

Work History

Table Games Manager

Dakota Magic Casino
09.2023 - 10.2025

Oversee all aspects Table Games operations, including but not limited to: hiring, evaluating, scheduling, training, and counseling of team members, budget, payroll, reports on game performance, promotions.

Protection of assets, and ensuring compliance with Tribal, State, and Federal regulations.

Table Games Dealer

Oneida Casino
09.2018 - 09.2020
  • Dealt various table games, ensuring adherence to house rules and regulations. Blackjack (single and double deck), Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold Em, and Craps.
  • Managed player interactions, fostering a welcoming and engaging gaming environment.
  • Monitored game integrity, identifying and addressing irregularities promptly.
  • Provided exceptional customer service, enhancing guest experience through attentive engagement.
  • Also held this position from Oct. 2015-Aug 2017.

Table Games Pit Boss

Dakota Magic Casino
12.2017 - 08.2018

Oversee all aspects Table Games operations, including but not limited to: hiring, evaluating, scheduling, training, and counseling of team members, budget, payroll, reports on game performance, promotions.

Protection of assets, and ensuring compliance with Tribal, State, and Federal regulations.

Education

No Degree - General Studies

Sisseton-Wahpeton College
Agency Village, SD

No Degree - General Studies

Central Lakes College
Brainerd, MN

Skills

  • Strong communication skills
  • Financial reporting and analysis
  • Employee training and development
  • Professionalism and ethics
  • Pit operations management
  • Gaming regulation compliance
  • Table game supervision
  • Game security measures
  • Employee relations
  • Strong leadership
  • Teamwork
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Operational efficiency
  • Paperwork management
  • Analytical thinking

Timeline

Table Games Manager

Dakota Magic Casino
09.2023 - 10.2025

Table Games Dealer

Oneida Casino
09.2018 - 09.2020

Table Games Pit Boss

Dakota Magic Casino
12.2017 - 08.2018

No Degree - General Studies

Sisseton-Wahpeton College

No Degree - General Studies

Central Lakes College