Lillian Perron
Burton,MI
Summary
Dynamic professional with a diverse background, excelling in athlete care and operational efficiency at the University of Olivet. Demonstrated team-building solid skills and adaptability while enhancing customer satisfaction at Warwick Hills Golf and Country Club. Proficient in complex problem-solving and effective communication, driving excellence in fast-paced environments. I aim to leverage these skills to optimize operations further and enhance service delivery in sports or hospitality sectors, demonstrating my commitment to improving efficiency.
Overview
4
4
years of professional experience
Work History
Athletic Training Student
University of Olivet
Olivet, Michigan
01.2023 - Current
- Assisted with emergency care and treatment to student athletes during practice and games.
- Implemented therapeutic modalities such as ultrasound, electrical stimulation, heat and cold therapy.
- Ensured that all equipment is properly maintained and stored according to safety protocols.
- Managed inventory of supplies needed for athletic training room operations.
- Organized and maintained equipment, tools, and supplies.
- Inventoried training supplies and medical equipment.
- Maintained and cleaned treatment room equipment.
- Traveled with sports teams to assist in medical coverage.
Scale House Operator
Holly Disp[osal
Holly, MI
06.2020 - 12.2022
- Maintained communication with truck drivers regarding arrival times, paperwork requirements, and product availability.
- Checked all outgoing loads for accuracy against customer orders.
- Provided assistance in filling out necessary paperwork related to shipments.
- Gave scale tickets to customers, signed waste manifests and documented incoming waste.
- Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
- Greeted customers, directed haulers and answered questions accurately.
- Obtained information regarding material entering landfill to determine appropriate billing information for customers.
- Recorded incoming weights on log sheets.
Server
Warwick Hills Golf And Country Club
Grand Blanc, MI
06.2022 - 08.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor of Arts - Exercise Science
University of Olivet
Olivet, MI05-2025
Skills
- Customer satisfication
- Team building
- Complex Problem solving
- Communication skills
- Time management
- Adaptability skills
- Leadership skills
Accomplishments
- Major of the Year Award from Shapes Michigan.
Affiliations
- Vice President For Phi Epsilon Kappa at the University of Olivet.
- I enjoy working for the football team and giving tours to upcoming athletes.
- I played for three years on the varsity volleyball team
- During my off time, I enjoy working out.
Languages
English
Professional
References
Nancy Van Hoozier
University of Olivet
Professor, HHP Department
Nvanhoozier@olivetcollege.edu
(269)-749-7109
Savanna Sutton
University of Olivet
Athletic Trainer, B.A
SaSutton@olivetcollege.edu
(828)-361-7370
Brianna Taylor
University of Olivet
Head Athletic Trainer, MS, AT, ATC
(586)741-9724
Timeline
Athletic Training Student
University of Olivet
01.2023 - Current
Server
Warwick Hills Golf And Country Club
06.2022 - 08.2022
Scale House Operator
Holly Disp[osal
06.2020 - 12.2022
Bachelor of Arts - Exercise Science
University of Olivet
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