Lillian Ramos
Westminster,CO
Summary
I am able to bring strong communication and critical thinking skills to any team. With my background in emergency response and customer engagement, I am known as a reliable and approachable person, who is skilled at fostering trust and maintaining professionalism in fast-paced situations. I have experience in organizing resources and collaborating effectively with personnel to ensure quality service regardless of the task at hand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EMT-B
Thompson Valley EMS
Loveland, CO
09.2022 - 06.2025
- Organized supplies and equipment to ensure availability for emergency calls.
- Demonstrated knowledge of anatomy and physiology related to medical emergencies.
- Demonstrated ability to work effectively in fast paced environments while maintaining professionalism at all times.
- Provided emergency medical care to patients in pre-hospital settings with a focus on patient safety, comfort and quality of care.
- Utilized strong communication skills when interacting with patients and their families during crisis situations.
- Managed multiple tasks simultaneously while adhering to established protocols.
BRAND AMBASSADOR
American Eagle Outfitters
Lone Tree, CO
06.2021 - 07.2021
- Customer service duties that included helping style outfits, opening up fitting rooms, restocking merchandise, handling cash transactions, answering customer inquiries, designing and building of floorsets, and reporting sales to management.
- Interacted with customers to gather feedback and promote brand awareness.
- Promoted new products and services to potential customers through direct conversations and demonstrations.
- Suggested specific product purchases to meet customer needs.
NANNY/BABYSITTER
Roark Family
Littleton, CO
10.2019 - 07.2021
- Housework and general care for a single child.
- Duties often included various informative and engaging activities.
- Built trust through open communication with both child and their parents.
- Taught basic life skills such as manners, respect, and responsibility.
- Followed instructions from parents regarding discipline strategies or special needs of the child.
NANNY/BABYSITTER
Hefele Family
Littleton, CO
05.2016 - 07.2021
- Cooking, cleaning, and general care for 5 children of various ages between newborn and 12.
- Duties sometimes included after school help and trips to nearby parks.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Encouraged intellectual growth through reading stories, playing educational games, and teaching basic concepts.
- Developed relationships with the children to foster trust and respect.
Education
EMT CERTIFICATION - EMT
Front Range Community College
12.2021
HIGH SCHOOL DIPLOMA - undefined
Chatfield Senior High School
Littleton, CO05.2020
Skills
- Public Relations
- Brand awareness
- Reliability and trustworthiness
- Emergency response
- Supply restocking
- Customer engagement
- Cheerful and energetic
- Approachable
- Team collaboration
- Critical thinking
Certification
- NREMT
- ICS-200
- AHA BLS CPR
- ICS-100
- IS-00700
Timeline
EMT-B
Thompson Valley EMS
09.2022 - 06.2025
BRAND AMBASSADOR
American Eagle Outfitters
06.2021 - 07.2021
NANNY/BABYSITTER
Roark Family
10.2019 - 07.2021
NANNY/BABYSITTER
Hefele Family
05.2016 - 07.2021
EMT CERTIFICATION - EMT
Front Range Community College
HIGH SCHOOL DIPLOMA - undefined
Chatfield Senior High School